Oak Furnitureland Warrington

Reviews

1. Marta Harrison ★★★★★

   Very smiley staff. Good choice of sofas. Will be back to buy

   almost 9 months ago
2. S G ★★★★★

   We purchased some fabulous Royal Blue Velvet dining chairs from the Warrington store and the entire experience was excellent. Matthew at the store was very helpful, the sales process was quick and he even brought a chair and showed us how the legs would be fitted which was helpful. Delivery day all went fine, we had been informed of the time frame well in advance and the delivery guys were good. Overall an excellent experience and we would return to the Warrington Store for any future purchases.

   almost 9 months ago
3. Sharon Dickinson ★★★★★

   Took an elderly relative in just to have a look around, so even without the possibility of a sale Andy was extremely patient and helpful. Lovely solid furniture.

   almost 10 months ago

1. yasamin noori ★★★★★

   Lauren, the Assistant Manager, was absolutely amazing today! She was so friendly, helpful, and made everything really easy for us. Couldn’t be happier with the service — thank you, Lauren!

   almost 11 months ago
2. Mike Cooper ★★☆☆☆

   Lovely furniture but, as some others appear to have experienced, items arrived broken. Really frustrating. They are wasting a lot of money and goodwill due to their sloppy internal logistics and QC. One box clearly had a big gash in the side and the unit was significantly damaged when opened. This they took back. The wardrobe had a drawer support cracked in the base. This is down to poor material choice at manufacture as the bar had a knot that was clearly a weak spot and had cracked before even being used. Imagine using this for a month and then it cracked?? Delivery chap took pictures then later the main office rang me up to say I needed to take pictures.Why? The guy had recorded all on the delivery note and done these pics. They are going to replace the base but on reflection I should have just said take it away. It should have been a good experience getting the delivery but was disappointing. We have one unit now for re-delivery next week but are yet to hear about the other item base being replaced. I've now paid for a delivered broken item that I felt I had to prove was broken. Update: replacement unit arrived, that's gone back too as that was also damaged. Third time lucky???

   almost 2 years ago
3. Ellis Byrne ★☆☆☆☆

   Was told by David the salesman that I could cancel the sofa anytime before it’s delivered free of charge when I purchased. Cancelled 2 days later as didn’t fit the room, customer service tried to charge me 25% cancellation fee of £2500. Luckily I had recorded the conversation between me and the salesman as I had a feeling he was lying to force the sale through. Be very careful

   almost 3 years ago

1. RS180587 ★★★★★

   My wife and I had the pleasure of dealing with David at the Warrington branch (no pun intended) of Oak Furnitureland today. He was professional but friendly, and was extremely knowledgeable about all the products we enquired on. He is a credit to your company, and was the main reason we bought from there today.

   almost 3 years ago
2. Ben Fitzpatrick ★☆☆☆☆

   We ordered a table which was delivered broken, months later we received another table which was not the best quantity. We had already ordered wardrobe and side cupboards, wardrobes were delivered broken, then another wardrobe came without fittings. They wud not deliver upstairs after a payment. Had to fix together myself. Won't bore u with the 1000 phone calls I have made to them.

   almost 3 years ago
3. doug sinnott ★☆☆☆☆

   Ordered a leather recliner late last year,with a 6 month delivery date. Got a delivery date, eventually,for the 7th March 2022,which subsequently was cancelled by e-mail,,and moved to the 25th. But there was no delivery,no phone call,nothing.Couldn't contact Head Office,(30 minutes wait time),and no one at the Warrington store could help me,(the manager was off). Terrible service! I am now awaiting a call from the store manager to find out where my furniture is!

   almost 4 years ago

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