Royalcraft

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Reviews

1. Judy Stafford ★★★★★

   Last year we took delivery of the Roma 5 seater lounge set and the 8 seater Roma dining set. The delivery team were amazing helping us position it in our woodland setting. And the furniture is stunning. Beautiful to look at and great quality. We’ve loved having meals and relaxing down here this summer Love it so much we’ve just taken delivery of the Roma bistro set for our holiday home.

   almost 6 months ago
2. Sharon Redfern ★★★★★

   First class service all round .. website easy to use and customer service really good always helpful and quickly dispatched one small item we needed.. delivered by courteous delivery men who were on time.. we just love the furniture!!!

   almost 2 years ago
3. Lauren Hill ★★★★★

   Fast delivery and amazing customer service. Set was exactly what we were looking for in our garden and fits our patio perfectly. I would definitely recommend Royalcraft to my family and friends!

   almost 4 years ago

1. Brian Davies ★☆☆☆☆

   The wicker under the glass is split and broken. An expensive table only lasted 4 years despite being stored in a garage over winter. I appreciate with Covid there are difficulties but the customer service staff were very poor and far below my expectations. An offer was made of a new table for £350 but I only needed the top and they weren't willing to provide this. I thought we were trying to reduce the amount of waist going to landfill. The table/chairs were bought from Charlies of Shrewsbury whose customer service was worse.

   almost 4 years ago
2. rowland Valentine ★☆☆☆☆

   Very disappointed with the 8 seater wentworth cube set. The set was not cheap and was only a few years old. The wicker under the glass on the table has all cracked and broken. I contacted Royal craft about it and to be honest it was a waste of time. Although sympathetic they were not interested in replacing it or offering any discount on a new one because of the issue. My feeling is that the weave was too tight putting too much stress on it as the chairs (at this moment in time) are not showing the same problems. My advise would be to avoid Royal craft unless you want to be replacing your nice new patio set every couple of years. Just to add to this. I have been contacted by the manager of this company although he neglected to put his name on the email regarding what they call my dishonest review and they have threatened legal action. They have said they are going to try to get google to take down my review. I have written proof to back up what I have written. Although on the opening page of their web site says in large print up to 5 year warranty you have to go to the small print to find out that it doesn’t cover the weave which is the main part of the set. They have also blamed the damage on the sun lol. The latest email basically says. You didn’t buy it direct from us so it’s nothing to do with them. You have to make your own mind up about dealing with this company but I certainly won’t be.

   almost 4 years ago
3. Dean Frost ★★★★★

   Absolutely love my garden set and beautiful solar powered LED parasol. Perfect touch for a warm summer evening! Fantastic quality and great value for money. Will definitely be browsing the website for more soon

   almost 4 years ago

1. Halil Bolukbasi ★★★★★

   Modern, high quality and beautiful furniture for a very competitive price. Staff were helpful when ordering online. Websites layout is very professional, very easy to navigate and with quick delivery.

   almost 4 years ago
2. Hina Mir ★★★★★

   Stunning garden furniture set. Was seriously impressed with the high quality. Fit into my patio perfectly and I get numerous complements from everyone. Really modern and sleek looking.

   almost 4 years ago

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