Queued for ages to drop off Inpost parcel (lockers outside were full). Staff member repeatedly tried to scan it with a collect+ handset, completely ignoring me trying to point out that it was an inpost parcel, just blanked me. Didn't ask any other staff for help, or look for any solution, didn't say much at all really. Gave up, won't be going back.
Worst co op in the area, staff always too busy talking among themselves rather than serving the enormous queues. Rude and unfriendly. Customers always seem like a huge inconvenience for them. Multiple times they’re slagging off other customers whilst serving others-one in particular is very loud about this. Never able to just ‘nip in’ and pay for fuel-it’s always a 15/20 minute ordeal waiting to be served. Everything is overpriced and disorganised. So many staff on shop floor you can barely get down the isles yet seems to be a lack of staff where they’re actually needed. Management needs to scrub up on basic standards for their staff. This would be totally unacceptable in any other retail environment. I would rather go the extra distance to Belper or Matlock for fuel or better yet, Ken’s down the road for groceries. (I’d like to add -its never any of the younger staff that have these issues, they’re the only ones who make an effort so props to them)
Sick of poor customer service in this place, I'm local and use this coop almost every day. Quite often there is a big queue of people waiting for the cashiers to stop chatting. Many of the staff not all, can't be bothered to help you with a query. I have been potentially over charged on a few occasions when the prices scanned on the till are not the same as the price on the label of the product. Always more expensive never less.
It's our nearest supermarket it's got parking. The staff are friendly. It's well laid out and stocks most things you need. Ideal!
Great service especially when this silly woman filled her car with the wrong fuel and had left her phone at home. David and other members of staff went the extra mile and were professional considerate and understanding.
Good for quick shopping trips and petrol. Park up if you plan on a longer shop in the Co-Op after getting fuel. Has a Subway attached to it near the entrance. Shown in picture.
Central Co-op Food & Petrol - Wirksworth is located at Harrison Dr, Wirksworth, Matlock DE4 4FG, UK
You can contact Central Co-op Food & Petrol - Wirksworth at +44 1629 824879
You can find directions to Central Co-op Food & Petrol - Wirksworth by following this map link