Genuine, honest mechanics. I’ve brought my little banger here for years for servicing and MOTs, and they always keep it running smoothly. They’re great at explaining what’s worth fixing and what isn’t. As a woman who doesn’t know much about cars, it can be intimidating elsewhere — but not here. I always feel safe, respected, and looked after, like they’d treat their own friend’s daughter.
Dre★☆☆☆☆
I was recommended RW Autos by a family friend. The owner, Ian, was always polite and professional, but unfortunately I cannot say the same for some of his colleagues. On one occasion, I arrived without a booking and was rudely told to call ahead next time.
The quality of work was good while Ian was there, but after his passing I experienced several issues.
First, I brought my car in for what I suspected was a coolant tank leak. Despite my concerns, I was repeatedly assured the tank wasn’t leaking. They replaced multiple parts related to the cooling system, yet the issue persisted. When I returned, they told me I wouldn’t have to pay extra because the problem was connected to work they had already done. However, instead of reducing the £400 labour charge, they simply shifted the cost onto the replacement part. This felt dishonest and money-driven. This was not the only time I’d had to make multiple visits to RW Autos following a supposed fix. I later took the car to another mechanic who cleaned the area and correctly identified that the coolant tank was leaking — something RW Autos failed to diagnose after two visits.
On another occasion, I had arranged to collect my car after work, only to find it wasn’t in the agreed pick-up location. I called several times before finally getting through, at which point I was told they had simply forgotten to move it. I then had to return the following day, and only after insisting did they agree to cover the congestion charge I incurred because of the delay.
There were also multiple times when I specifically asked for a call back to confirm prices before work was carried out. Instead, the work was done without my approval, leaving me feeling like they were making decisions and prices without consulting me.
On a separate visit, after being told to book an appointment for the next morning, I returned at my scheduled time only to be questioned quite abruptly about whether I had booked at all.
Finally, during an MOT visit, my car key came back visibly damaged. The metal blade, which had been smooth and straight (it was a new dealership key), was now bent with noticeable ridges. I had to return to the garage, where Ian kindly oiled and straightened it as best as he could.
Overall, my experience with RW Autos has been increasingly disappointing. Since Ian’s sad passing, the professionalism and reliability I once trusted simply haven’t been there, and I often felt like they were more focused on extracting money than providing honest service.
Jim Petersen★★★★★
Really helpful garage and staff! Very kindly lent me their jump starter kit for free to get my car started when other garages didn’t want to help! Battery had completely died and they helped me to get things back up and running!
Mala★★★★★
Great mechanics. Took my car there for some repairs and they were very fair with the pricing. I took it again recently because my car tracker wasn’t working and i thought the issue was with the port. They took a look and didn’t charge because it turns out the tracker was faulty. Great service and it’s the only place I take my car to when I have mechanical issues. Can’t recommend it enough.
Zeenia Mistry★★★★★
These guys are absolute gems! Honest, helpful and polite, not to mention they know what they’re doing. I first came across them last year after a minor accident and they clipped my side panel back on for me (free of charge). Most recently I returned to have my brake pads changed and they were quick, efficient and very reasonably priced. They’re lovely guys too and I highly recommend them.
danny Burrows★★★★★
RW Autos is an outstanding garage that I have used for many years. Ian, Pat & Dean are always helpful, professional and friendly. I would have no hesitation recommending this garage to anyone.
Beth Roberts★★★★★
I completely, 100% trust and recommend this garage. Ian, Pat and Dean are all such lovely guys who are super knowledgeable, helpful and friendly. They go above and beyond to deliver exceptional service. I would never go anywhere else again! Thanks so much
GS★★★★☆
A longstanding local business with good customer service and workmanship, I would recommend RW Autos.
I bought an MOT failure from a well-known auction site, a Ford Galaxy, which needed some welding, some suspension repairs, brakes, an exhaust, etc, etc. Quality of workmanship was very good. They did all the work necessary within the space of a week, which considering it was the week in between Christmas and New Year was quite good, enabling it to pass an MOT in time for a trip to France. The price was acceptable. Crucially, they were the only garage I contacted who had the welding capability and could do everything under one roof and for a fixed price - others relied on external welders whose prices wouldn’t be known until they had started! RW Autos had that expertise in-house. As I say, they did it all well. Sadly I wrote the car off three weeks later…
Izzy Onyiah★★★★★
Ian was an absolute godsend. Charged me a really fair price and went above and beyond to help me. Not only was he really friendly, he took the time to explain in detail the repairs required which was a great help. I would definitely recommend and will be back for all my future necessary car repairs. Thanks for your help!
Jonathan Atkins★★★★★
Absolutely love this garage, Pat and Ian are always friendly, helpful and accommodating. They keep us informed of costs before any work is carried out so you're never in shock when you pick your vehicle up. Highly recommended garage, always a 5 Star service.
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FAQs
What is the address of RW Autos?
RW Autos is located at 2a Morocco St, London SE1 3HB, UK
What is the phone number of RW Autos?
You can contact RW Autos at +44 20 7407 2403
How can I get to RW Autos?
You can find directions to RW Autos by following this map link
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