Premier Inn West Bromwich Town Centre (New Square) hotel West Bromwich

Reviews

1. Munesh Bhardwaj ★★★★★

   Had a fantastic stay at the New Square Premier Inn in West Bromwich during December 2025. Quick and efficient service, very clean rooms and the parking being included in the price is a real bonus. Also incredibly touching for Kat and her team to gift us chocolates and a little card for Christmas in our room…little touches like this really set this apart from other places to stay!

   almost 6 months ago
2. Louise Roy ★★★★☆

   Our room was comfortable and clean, the shower area could do with a revamp though. The restaurant served a good selection of food and drinks and the pool table provided some entertainment. Breakfast was great! Very good selection and tasty!

   almost 9 months ago
3. Adil R ★★★★★

   Nice place with ample parking available, which is really convenient. Just make sure to enter your vehicle registration into the system on arrival to avoid a fine. The hotel is clean and well maintained, and there’s always a receptionist on hand to help with check-in and any queries. Overall, a smooth and comfortable experience.

   almost 9 months ago

1. Jet Gill ★★★★★

   A wonderful experience staying here over the weekend, amazing and attentive staff, always had a smile on their faces from greeting to us leaving. Breakfast was amazing and very well cooked. Rooms clean and tidy with plenty of pillows, towels and tea/coffee. Great location and parking onsite.

   almost 10 months ago
2. Mandeep Jutley ★★★★☆

   I visit from London alot and this is my go to Hotel for my stays. The rates are cheap, the rooms are clean, the area is quiet and there are lots of shops & restaurants near by. On site parking is free for your stay too. The only reason it loses a star is because you cannot open the windows even slightly in the room so sometimes my sleep is bad due to the lack of fresh and cool air from the outside. Otherwise I would recommend this hotel.

   almost 3 years ago
3. Mubbisher Ahmed ★★★★★

   This hotel is conveniently located close to the M5 motorway & is in the vicinity of a shopping park, so it has a Tesco petrol station and Tescos close by. There are also the usual brands such as M&S, next, shoe stores and other clothes shops so you won't have to venture far for any supply top up. The staff were excellent as the room's TV remote control didn't work, so it was swapped. I made them aware of a shower leak ( I was given the option to move room and as we were comfortable in the room, towels were supplied to soak up) and loose toilet seat that they made a note of to fix prior to releasing to another customer. The staff were very pleasant and professional, so I would like to congratulate management on the high level of service. I always say it's not about the problems with hotel rooms but it's about the stance the hotel staff take to rectify the problem. I always stay at Premiere Inn, and due to staff at this hotel, I will continue to do so. Photos attached (view from hotel window).

   almost 3 years ago

1. Debs Latham ★☆☆☆☆

   BEWARE - THERE IS A SCAM HERE ON PARKING I stayed over night with my daughter while visiting the university. I checked in and registered my car as requested. At no point on the booking information or when i checked in was i asked if i had paid for the parking. A month later I have had a £100 fine. The stock answer is it is on the website. This is a back-handed way of making more money out of people

   almost 3 years ago
2. Lydia Webb ★★★★★

   I always stay here at least once a year as have family around here and I come from Devon. They never fail to please here, always welcoming staff, lovely clean comfortable rooms. Great location next to the new square with lots of things to do especially with children. The restaurant attached has a yummy buffet breakfast too and a clean environment too with very friendly staff. Defiantly recommend!! :)

   almost 3 years ago
3. Malieka3 ★★★☆☆

   Really good budget hotel when I’m travelling in the U.K. This one is in West Bromwich and wasn’t far from the Commonwealth Games Swimming centre. Comfortable spacious double bedroom with a spare bed. Bathroom was compact but great for short stay. You know what to expect with Premier Inn and the difference is usually the building. Here the building is nee and fresh. There is an on-site cafe and breakfast us available. I had a veggie breakfast and it was ok.

   almost 3 years ago

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