The LivingCare Group Leeds

Reviews

1. Chan21 Wadey ★☆☆☆☆

   Staff amazing!The doctors in this place clearly need to go back to school. Currently with colorectal for crohn's, colitis or possible cancer due to passing blood, diharraha, constipation, vomiting, extreme fatigue and extreme bloating. I was sent here for further investigation for gastroparesis just to be gaslighted and told " am too young for these conditions" an i probably just have hemorrhoids! Any intelligent doctor knows that gastroparesis can vary from day to day, certain foods can trigger it and is not just diagnosed with one test .He did not read my notes, or that my fit test went from 22 to 389. He ignored my other symptoms, did not look at any other investigation I've had and just said its my "autonomic dysfunction causing this issue". I said no, this is not a symptom of my autonomic dysfunction, my autonomic dysfunction causes other conditions! Its a domino effect. This is why my specialist has sent me here. Travelling all this way Just to be told I know nothing about my "rare condition " that I have to go to London for and that he clearly knows best because, "hes the doctor ". If he knew about my conditions, I wouldn't have to go to London to see a specialist and he would be an autonomic dysfunction specialist. In the end I had to demand some sort of investigation or test! Doctors like him are why young people are dying of colon and bowel cancer. Stop gaslighting your young patients! We know when there is something wrong with are bodies! What happened to patients know best.

   almost 7 months ago
2. WWE Moments ★☆☆☆☆

   Constantly pressured and rushed regarding my medical procedure by an admin staff consistently. They behave like clinicians when they’re not. Horrible attitude. When trying to call always getting put through to this same person. They don’t take the advice of the referring consultant surgeon. Patronising and speaking to you like you’re a child. Underhand tactics, sending constant appointments and texts when they know the situation and preference. No admin writes any notes, maybe they do but they just do this for you to become sick of it and so you self discharge. Don’t give you the right to speak to a manager. Will be asking the hospital to refer me elsewhere, not whatever this place is.

   almost 8 months ago
3. emjwalker1 ★★★★★

   Excellent service at the Living Care Group for an ENT appointment for my baby. The staff were all very friendly and helpful and we were seen promptly. We saw Mr Prasai who was fantastic. He put us at ease and explained everything clearly. I would highly recommend.

   1 year ago

1. Neale Deacon ★☆☆☆☆

   I won't accept being shipped out by the NHS to these cowboys again. Four times they have scheduled an urgent colonoscopy and four times they have either cancelled or not accepted that the date they gave me was not convenient. Even then, after yet another cancellation, they sent me an appointment for a pre assessment. If this is how they behave with admin, how can I trust them to stick a camera up my backside?

   1 year ago
2. Beth X ★★★★★

   I booked for my baby girl as I thought she could be tongue tied. We saw an absolutely amazing tongue tie specialist who made us feel so at ease. He was super lovely and very professional , he assessed her and confirmed her tongue tie and went through all the information we needed. We never felt pressure to go through with the procedure however we felt it would benefit her massively as she was struggling with her feeding etc! It was done in seconds and honestly I couldn’t believe the difference in our baby! It was an almost instant fix so I cannot thank you enough. Amazing would 100% recommend. Also a great price for a private service

   almost 3 years ago
3. Lou Gatfield ★☆☆☆☆

   I telephoned and was told someone would ring me. When she did she said I loved in pontefract....obviously had a different client on the screen...wrong notes. She then said they didn't use much sedation incase they had to phone 999....did not fill.me.with confidence whatsoever. Really poor customer liaison.

   almost 3 years ago

1. J M ★★★★★

   I went here for my endoscopy,I was very nervous as I never had one before,I just like to say the staff were extremely friendly and lovely and the doctor was great and handsome.I did say my prayers before coming and they were answered as I felt a calm before sedation, only had mild thought,the throat spray tasted nice but the procedure wasn't that bad as I thought, very quick too.i still have h pylori Which I thought it was but great place,great people.❤️

   almost 3 years ago
2. zhang Vivian ★☆☆☆☆

   Very disappointed. I paid £240 for my family members for Express fit to fly swab test and results were supposed to get between 1-3 hr. However, one of my family members still not got the result after 4 and half hrs later and I rang up and spoke with the receptionist and explained the situation but I was told the result would be ready by 6pm. That is absolutely unacceptable! I paid £240 for speedy Express swab test that was almost twice price compared with normal test and the staff seems like she didn't care and neglect patient's request. So it made my family members extremely stressful and anxiety at the airport on that day. It's obliviously that staff of Living care lacks of the knowledge of this kind of vital information. It's shame that they don't realize how important of this kind of test for patients. I posted this for people who likes to take a such crucial test in future please always read reviews in advanced and avoid this happen again. It's not worth at all for what I paid for. And I will recommend Whitehall clinic in Leeds city center, they are way much better and professional with outstanding quality and service than Living care at cheaper prices!

   almost 3 years ago
3. Cuhaldina Amanta ★☆☆☆☆

   Awful service. Was rushed about, no time to properly answer questions, always interrupted, didn't knock when coming into rooms when the patient was changing. When explaining the situation and our previous medical experience, was told "not to teach them". Such rudeness was not necessary at all. Plus a 50 minute wait before calling us.

   almost 3 years ago

1. Michael Laws ★★☆☆☆

   As others have mentioned, this company was recommended by JET2 so we ordered our Covid tests early. Got the email to say they'd been dispatched but 5 days later nothing had arrived. Very difficult to contact them and they basically said I should receive it very soon. In their defence they did agree to a refund. Would have had to cancel the holiday but luckily we decided to drive to Newcastle Airport and use the company there instead and got our results the very next day.

   almost 5 years ago

FAQs