Dreams Sheffield

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Reviews

1. Tony Spillane ★★★★★

   We were very well looked after by Beverley. My wife was analysed on the computer bed, and then tried out various matrasses, and adjustable bed frames. We were delighted to place an order, and looking forward to its delivery. Everything was very well organised.

   1 month ago
2. Helen McCluskey ★★★★★

   I received excellent customer service from Beverly yesterday. I am disabled and had specific needs for an adjustable bed, mattress and pillows. She went above and beyond to ensure that I found the most suitable choices. She was fully attentive to all my physical and cognitive issues throughout, ensuring I could rest, was safe and didn't feel pressured at all. She even saved me money by problem solving and suggesting an alternative I wouldn't have considered. I would highly recommend this shop for anyone needing help and support to purchase a new bed, mattress or even just accessories. I found it a shame that having spent well over 2 hours with us she won't receive any commission as this is given to the lady who first gave me a quote (whom was also excellent). I feel management should consider splitting the amount when more than one sales person has been this involved. Thankyou Beverly, your help was truly appreciated. Great coffee too!!

   1 month ago
3. Jake ★★★★★

   Beverley is a credit to the team. She was attentive throughout, listening to my needs/tastes and finding me the perfect bed and mattress to suit my budget. She allowed me to explore the store in my own time, without being pushy or trying to upsell. I'm very pleased with my purchase. Thanks.

   1 month ago

1. Jenny Murphy ★★★★★

   Came in today to look at buying a mattress, had a lovely warm welcome from Brad who asked about our needs. He recommended trying the sleep station and guided us through it. Explained everything to us and found us the perfect mattress and also perfect pillars too. Brad was Helpful and professional and even offered us a hot drink. A great shopping experience will recommend to others. Thank you Dreams.

   almost 2 months ago
2. Beckie ★★★★★

   Lovely, helpful staff. Paula was great - gave us all the info we needed with plenty of time to think and we never felt pressure to buy. Got a great deal in the sale too!

   almost 2 years ago
3. Ian Potter ★★★☆☆

   Nice friendly staff very helpful..a little bit expensive but suppose they've gotta pay for the shop and staff

   almost 3 years ago

1. Issa Eliassi ★☆☆☆☆

   I bought a bed a few days ago, when they brought the bed to me, they didn't bring half of the bed and they told me sorry, we left half of the bed and we will bring it to you after an hour, but after a few hours, I asked several times with I spoke to the shop staff, but they said that this is not our responsibility and that we cannot help you and that I have to talk to the customer service. When I called them, they told me that it would take a week for us to bring you the other half of the bed. You have to wait any longer, it's very funny, I requested to cancel the order, but they say you have to wait a week for us to take half of the bed, and you have to wait 3 weeks to get the money back, and I don't know what to do with half of the bed. They have no responsibility for the mistakes they make

   almost 3 years ago
2. Sam Brown ★★★★★

   Such a good team here. Listened to our needs. We’re not at all pushey or dismissive when we were concerned about budget and costs. Very supportive and got us what we needed. All the people on the floor were really kind and friendly Bev was a stand out member of staff who went above and beyond to help

   almost 4 years ago

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