I have been registered with this practice for many years, and since my previous dentist left, the quality of care has declined dramatically. I was referred for treatment four months ago, yet when I contacted the triage team few days ago as I received no update, they confirmed they had never received any referral from the practice. In other words, I have been waiting in pain for four months for a referral that was never even sent. When I raised this with the dentist, I was told nothing more could be done and that the only way forward wasβironicallyβthe referral that wasnβt sent in the first place. After repeatedly contacting both the practice and triage myself, the referral was finally sent today. This delay is unacceptable and shows a complete lack of responsibility toward patients. Is this how all patients are treated here? I work within the NHS, so I am fully aware of the standards of patient care that should be upheld. This experience falls far below that, and I will be escalating the issue further.
Contacts & Location
π Address: 102 Ealing Road, Wembley HA0 4TH, United Kingdom
π Phone: +44 20 8902 5082
π Website: 102surgery.co.uk
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Reviews
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Swati Babla β ββββ
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Patel Sohil β ββββ
I really had a disappointing experience with surgery @102 ltd when I call to make an appointment they tell me you come any time to check up with Β£40 charge.but after i say i have a nhs patient they tell me you need to wait for 6 months. Why they doing like this Is that why we pay taxes to the government?
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Avinson d costa β β β β β
The recipient was humble and polite. The dentist gave awesome treatment and took care of every bit when wen treating with my tooth.
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Arian N β β β β β
I have been coming for regular check ups at Surgery 102 for many years, and all the staff are very kind and helpful. And Dr Qhurrat always takes amazing care and treatment of my teeth. Thank you for youβre service!
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Harshil Sumaria β β β β β
Great friendly helpful staff. I had a checkup, a clean and a procedure. Each time the staff were brilliant. Explained everything well and carried out work well to the extent that I didn't feel a thing. My family have been to this practice for years and I could not recommend it more.
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Ivan Almeida β β β ββ
Its a very nice GP with professional dentist and hygienist, Dr Nishi and Dr Ali who treated me were very professional and kind spoken, However NHS registration waiting list is too long and get nhs appointments is also a long wait , but if you dont mind private treatment then its nice.
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Nighat Hussain β β β β β
I'm really happy with the treatment I received from Dr.Shah.He was really helpful and sympathetic.I have never come across such a good dentist like him.
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Ki Hng β β β β β
The dentists here are the kindest, gentlest dentists I've ever been too. I have immense fear of going to the dentists, and the staff really take note of it and do their best to reassure me. Unlike other London dentists, they don't push expensive unnecessary procedures onto you, and are happy to have NHS patients. I tend to pay for NHS checkup plus a small extra private charge for cleaning and polishing. They also don't insist on seeing you every 6 months like some dentists who just want to milk the most money can from you. Overall - absolutely amazing staff. The most up to date modern equipment. And polite and friendly receptionists and nurses.
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Dunia Ali β β β β β
Dr. Serena is highly professional, very skilled and has outstanding mannerism. I took my mother to see her and she truly went above and beyond and deliver a great service. We both felt very comfortable and safe in her presence, and under her care. My family and I will use her as our primary dentist from now on. She is truly one in a million, I wish I can give more than 5 stars because she deserves more. Thank you very much!
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FAQs
What is the address of Surgery@102 Ltd?
Surgery@102 Ltd is located at 102 Ealing Road, Wembley HA0 4TH, United Kingdom
What is the phone number of Surgery@102 Ltd?
You can contact Surgery@102 Ltd at +44 20 8902 5082
How can I get to Surgery@102 Ltd?
You can find directions to Surgery@102 Ltd by following this map link