When I called to book an appointment for the copper coil, the staff member I spoke to was rude and dismissive. She showed little sensitivity to my situation and advised me to book at another clinic instead. I found the interaction unhelpful and unprofessional
This place is truly phenomenal, just had a IUD insertion and i was so nervous but the staff there were so kind and helpful and made the whole process barely a concern. I cannot recommend this place enough.
came here full of worry, left with peace of mind. Sarah was the calmest and kindest person, me and my friend felt so comfortable around her. she made sure we were okay during our full two hour visit. she helped with all worries and answered all of our questions in a kind, professional manner. she didn’t judge anything we told her and she went above and beyond for us. i would highly recommend this place to everybody. what a lovely experience, will definitely be back if any more worries arise.
Went in to pick up some condoms today. Despite being busy the gentleman at the front desk was very friendly and accommodating! All other staff were busy helping others but kept a smile on their faces. The bags were also decorated with hearts for Valentine’s Day which was a nice touch. Overall staff was great and I felt very comfortable.
I've used their consultation contraceptive services several times, and every time they provide incredible help. The staff are so reassuring and efficient, I've recommended this clinic to many.
I used to prefer coming here for things like contraception and tests ect due to anxiety, now apparantly they don't do services for over 25's which I think is discriminating considering people over the age of 25 have more concerns over their reproductive system than those under 25 and we all need services like this not just under 25s. And also can never get an appointment at drs surgery, im 30 and still never had a smear test because nurses at my doctors always calling in sick and now monkgate only accommodates under 25s...
The most helpful and quick service! Both on making an appointment and speaking to a nurse. Amazing.
Called for an appointment, woman on the phone was rude. Took all my details and said I'd be called back the same day and someone would sort me an appointment. 2 days and still nothing. Why not just book me in on the first call? Hopeless and do not care about your health.
I drove for 15 miles to get there to be told that there is no longer drop in clinic. Even though the website still say’s that there is. Even though the lady behind the desk was apologetic it did not detract from my poor experience. Apparently you now have to call on the day which you want an appointment like the doctors surgery. From my experience that system is a fail, as you never actually get seen when you need. This is a real shame as previously I have always had good experience with the York clinic.
Sexual Health Clinic York (YorSexual Health) is located at 31 Monkgate, York YO31 7WA, UK
You can contact Sexual Health Clinic York (YorSexual Health) at +44 1904 721111
You can find directions to Sexual Health Clinic York (YorSexual Health) by following this map link