Costa Coffee

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Reviews

1. Johnny ★★★★★

   Gisga and Mohammed were brilliant so professional extremely polite. They made us feel so welcome great team. We had a big order and they made it look so easy. To the Manager you need to.look after your team. I noticed they had only one order screen to check from beside the coffee machine. You need one by the frappue section to make it easier for your staff and more efficient. Great customer service we will most definitely be back Sort out the order screen customers notice these things. I ran my own business so I know about these things

   almost 6 months ago
2. Paul W ★★★★★

   Excellent service from the early morning baristas who are very efficient and kind! The coffee was good, as you'd expect. It opens early, we were there 7-9 and the atmosphere was good AND they have clean nice toilets that you could actually recommend! The staff make the difference, the Chinese lady and her colleague were the epitome of great barista service.

   almost 10 months ago
3. Carolyn Little ★★☆☆☆

   Ordered 2 drinks and handed over 2 wraps. Asked for the drinks to be extra hot as we were taking out. As the second drink was being poured my partner asked if it was extra hot. It wasn’t. The staff heated the remaining milk to make it a bit hotter. Mine was normal temperature despite the request. Next came the food. I had a Cajun wrap, the staff member wrote a c on the packaging, my partner had an all day breakfast wrap, b was written in. I went for my meeting, he went to continue his to do list. The staff member had mixed up the wraps so neither of us enjoyed our lunches. Not impressed.

   1 year ago

1. Rhi Jms ★★★★★

   MARCO the server was excellent. Made my order perfect after it was made not to satisfactory by another server. Was very polite and very professional. Thanks Marco.

   almost 2 years ago
2. Jane Norbury ★★★★☆

   Great coffee but waiting for the coffee to be made for way to long after I had paid

   almost 3 years ago
3. SOPHIE LORIMER ★★★★★

   My friend and I came into Costa 2 minutes before closing, and were still served with a smile from Fern. The coffee was absolutely lovely. Thank you for your fabulous service.

   almost 3 years ago

1. Mens Den ★☆☆☆☆

   Too slow. Long Queues. Queued all the way and cant have coffee in proper cup. More staff needed. Uncleared tables !!!!Dissappointing!!!!

   almost 3 years ago
2. susie leightell ★☆☆☆☆

   I took my 82 year old Mum to This costa yesterday to enjoy a coffee outside in the sunshine. She is visiting from Canada and loves the flat white coffees from costa. Well - I was told they don’t use proper cups and saucers after a certain time - at least that was what was inferred - I didn’t think anything at the time but as I brought the takeaway cups out to my mum - her face fell and said oh they won’t taste the same - and in fact they didn’t - because they were not flat whites they were lattes - I was tired from working all day so we just had a sip or two and left - experience completely spoilt. But was fuming when we got home both at myself for not saying anything and at the laziness of the server for ruining what should have been a lovely time out for my Mum who had been alone all day. I will go in and complain personally as well as on reading very similar reviews it makes me think that nobody actually reads these reviews ! Because clearly it happens all the time !

   almost 3 years ago
3. M Ghannam ★☆☆☆☆

   This cafe was unlike other Costa cafes. The place is stuffed and no sufficient ventilation. We were a group of 10 and non of our orders were right or nice. They weren't done according to the standards and presented badly. The assistant (as it said on our receipts) who prepared our drinks gave us wrong sized drinks. She gave us take away cups even though we asked to dine in. This happened on Friday 14.01.2022 at around 12.30-2 pm. I hope the management look into it! Thanks

   almost 4 years ago

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