Tesco Superstore

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Reviews

1. Sarah ★☆☆☆☆

   Will not be shopping here again! Unsure of the woman’s name (Katie or something similar) but the staff on self service are so rude! Supposed to be a manager but clearly hates her job. Not only that, but they chat and laugh with other colleagues about what customers are buying. Very unprofessional.

   almost 2 months ago
2. B Thornton ★★☆☆☆

   I came to do my Christmas drink shopping this morning as I had amassed quite a few club card vouchers and there was 25% off wine. Can only describe the experience as truly upsetting. I had been using scan as you shop which I have been using for many years without issue when I was selected for a bag check. I let the lady checking my bags know that I thought there might be a security tag on the 2 bottles of champagne and asked for these to be removed. As I was talking she said ‘you haven’t scanned one of the bottles, it’s not showing up on your list, there is only one bottle scanned.’ I was absolutely mortified and apologised profusely for the mistake ( I felt like Richard Madeley on his shoplifting spree). She proceeded to scan the ‘unscanned’ bottle of champagne and I paid and left the store feeling like a criminal. In the car home I was genuinely quite perplexed by this interaction as I could have sworn I had scanned the offending bottle of champagne but doubted myself. Once I checked my receipt sure enough I had been charged for 3 bottles of champagne instead of the 2 in my possession, needless to say I was quite irritated! So I trailed back to store explaining the issue and got a partial refund as some of the money was refunded in club card vouchers I had spent over £135 in total with £34 of that being on vouchers so to add insult to injury I wasn’t refunded in cash just by the vouchers I had been saving to do this Christmas shop, pathetic! May I suggest if you want loyal customer who spend thousand of pounds on shopping each year to return maybe train your staff better to do their job rather than implying customers are thieves and double charging them. The whole experience has been absolutely scandalous and has put me off from returning to this store.

   almost 2 months ago
3. Gill Podoski ★☆☆☆☆

   Been in this morning for some tights for my granddaughter and I can't believe what your staff member said to me .I wonder if she would have spoken to a ableboded person like she spoke to me. Tried to speak to manager but couldn't get through on phone

   almost 3 months ago

1. john hilton-tapp ★★★★★

   I would just like to give a big thumbs up to the young checkout lady who served us at the Sheffield Superstore on Abbeydale Road this afternoon. Her name is Charlotte and she was on till 20. While we were waiting she was serving an elderly lady and the way she spoke to her and the way she helped with her packing was wonderful.

   almost 5 months ago
2. Donna Senior ★★★☆☆

   Toilets stunk all bins overflowing including sani bins sunday morning

   almost 2 years ago
3. Malcolm Wilson ★★★★★

   My supermarket of choice, all five major supermarkets are within walking distance, Waitrose to Aldi but Tesco is competitive and friendly with good parking.

   almost 3 years ago

1. Ilyas Khan ★☆☆☆☆

   Visited here Tonight as it’s my regular place to shop but was appalled when I overheard a staff member whispering that ‘we was going to steal the batteries’ simply because we were looking at which ones to choose. Typical Karen behaviour really and it’s sad too see!

   almost 3 years ago
2. Richard Crosby ★☆☆☆☆

   I shop here out of habit as it used to be good. Never enough tills open and non after 10pm. Must remember to avoid in future. A very flustering shopping experience

   almost 3 years ago
3. Fern Gleeson ★★★★★

   Great selection of products - fantastic for vegetarians, gluten free and world food options. The cafe has a great menu with a lot of variety, the halloumi burger and frappes are particularly good. A good sized F&F section which has particularly friendly staff.

   almost 3 years ago

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