Starbucks Coffee London

Reviews

1. Kay jay ★☆☆☆☆

   My experience here was absolutely dreadful. Staff was so rude all the females that was working last Friday evening (29th August) no greeting when we walked in the shop, waiting 2 minutes to even be served even though there was no que. There was at least 7 flys in the cake cabinet. I told the lady was serving can i get a fresh one that wasn't in the cabinet she looked at me how dear i ask her. As it was near to closing theres was a homeless man asking me could i get his a sandwich so i asked the manager under her discretion as the shop is closing could she give the homeless man a sandwich as they was closing and they usually throw food away at the end of the day and she no. I couldn't believe her response. I felt terrible for the man and brought him the sandwich. Some people have no compassion. I never will go in there again. Customer service absolutely terrible. PLEASE AVOID THIS store. I will be reporting this to head office too

   almost 10 months ago
2. Anne S ★☆☆☆☆

   Air conditioning upstairs was so cold, I couldn't enjoy my lunch. I eventually went downstairs to a warmer temperature, where the door was open, but it was still warmer than upstairs. So disappointed after spending a lot of money to eat indoors.

   almost 10 months ago
3. Bikram Adhikari ★★★★★

   A visit to this Starbucks with my wife was a delightful experience. The familiar and comforting ambiance of Starbucks never disappoints, making it a perfect spot to unwind. We indulged in buttery croissants that were flaky perfection, paired with lattes that were rich, creamy, and just the right balance of coffee and frothy milk. Starbucks never fails to deliver that perfect combination of great food, quality coffee, and a welcoming atmosphere, making it a go-to choice for a cozy and satisfying outing.

   almost 2 years ago

1. Deepa P ★★☆☆☆

   They don’t accept loyalty card as part of Cineworld. Stopped to takeaway a mocha frappé. Took twenty minutes to make one and it was wrong loaded with toffee and caramel syrups. Had to wait some more to get the right drink.

   almost 3 years ago
2. Agnieszka Sawicka ★☆☆☆☆

   The worst starbuck which I ever been waiting time for latte 15 minutes why because the supervisor with the pink hair talk abount her plans for the weekend the lady with the glasses so rude with horrible attitude ( when I asked her why I am waiting that long for my coffee her answer with big smile on her face because we are not the robot) all of the costumer so upset and say the look like the got time for everything just not for a service

   almost 3 years ago
3. Leroy Hall ★★★☆☆

   Firstly, most of the reviews here are for the wrong Starbucks. This is the Starbucks in the Southside Shopping Centre by the entrance to Cineworld. There is another Starbucks on the other side and the photos are confusing. This is a small stall essentially outside a cinema so expect it to be busy when Cineworld is busy. During the day, service is quick and staff are pleasant and friendly. There are a decent amount of seats but they are not the most comfortable.

   almost 3 years ago

1. donna clements ★★★☆☆

   Was quite disappointed with the service on my visit as there was loads of staff but really long waiting times I know there are days that are like this maybe they were training new people so will try again soon

   almost 3 years ago
2. Fishsticks ★★★★★

   Very fast service, staff were extremely pleasant and helpful. Fruit toast and coffee was a great start to the day.

   more 6 years ago
3. JiHyeong Lee ★★★★★

   Cozy place. It’s a multiple layer with two floors. Good coffee and service.

   more 7 years ago

FAQs