Pets at Home Bury

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Reviews

1. Golden Horn ★★★★★

   Tyler was fantastic and helped me find just what I needed. Thank you.

   almost 4 months ago
2. AH. ★★★★★

   Our Children (five and eight) are excited about adding to our family and have discussed a hamster.... My husband and I went to Pets at Home Bury to talk to an expert and discuss possible options and in particular what pet would be best for our family. We spoke to a lovely lady on the till who called over her colleague Maddie. Maddie talked us through options, and explained the nature and requirements of Hamsters, also looked to understand more about us as a family, how old the children are, how much activity we do, how much available time we have to properly look after and love a new pet. This was so impressive as clearly she wanted to ensure she advised us enough to help guide our informed decision whilst also having the welfare of the animal at the heart of the decision which is exactly what any ethical and compassionate pet store should do! She was engaging, extremely knowledgeable, clear and just so so lovely to talk to! We actually since talking to Maddie, believe that Guinea Pigs may be a better option for us, particularly because the are nocturnal and our daughter is still young, her bed time would be Hammy's wake up time! We were introduced to the available Guinea Pigs, shown a variety of housing options, Maddie explained the importance of nutrition, play, chew toys and behaviours to watch out for too as the Guineas get older. We are going to reflect in readiness for a joint family decision with Henry and Lils, but for now are just so grateful for the time Maddie spent with us. Finally, the Store Manager Raf was really encouraging about ensuring Maddie was recognised for her efforts - he was keen to encourage this recognition of his team and in my eyes, this is really good leadership! Thank you Pets at Home Bury!! x

   almost 5 months ago
3. Pauline Leigh ★★★★★

   Got what I was looking for , at a great price, the staff were absolutely lovely, even took Myia in with me, photo because she's beautiful

   almost 5 months ago

1. Tony Barclay ★★★★★

   Excellent service special praise for Jess who was brilliant with my nephew in getting him started with his mini aquarium. Her demeanour with him was outstanding and he is delighted with his new pet fish.

   almost 2 years ago
2. noemi virag ★★★★★

   Can’t thank Lucan enough, just bought a puppy and came in to buy some stuff. Lucan came over and asked if we’re okay, he mentioned about the pets at home app which He helped me sign up to and showed me all my vouchers including 20% off my whole shop and 50% of the bag of dog food i had in my basket. I think Lucan saved me about 40 pounds which I’m so grateful for. Will 100% be coming back to this pets at home.

   almost 3 years ago
3. Millie Forbes ★★★★★

   We went to pets at home bury today for a few bits for our new puppy and one of the staff members Lucas was extremely helpful to us and very welcoming! We were so impressed that we asked to speak to a manager to tell him what a great job he was doing! Will definitely be picking this pets at home over other ones we have been to where the staff do not even approach you! Thankyou for everything!

   almost 3 years ago

1. Gem ★★★★☆

   Like with most Pets at Home stores, they carry a wide variety of pet supplies. The animals in the store always look well kept when I've looked, although, there have been a couple of times over the past few years where there have been a few dead fish in the tanks (but this could be age related). There are no vets or groomers at this store which is a shame as I think pet owners in the area would use them. Staff are always helpful and friendly. I don't know about their knowledge of animals though as I haven't needed to ask anyone for help with any pets to this date.

   almost 3 years ago
2. simon slater ★☆☆☆☆

   I went to pick up my click and collect parcel today as had email that it was available to collect since 14th November. My parcel could not be found instore by staff. Ordered from amazon instead as they are quite good at the pay money.. receive item business.

   almost 3 years ago
3. JesusIsMySaviour3 ★★★★☆

   It's improved a lot and has a vast selection of products covering the whole spectrum of pet requirements. Parking is good free for 45 minutes but do not over stay you will be fined. If you need some shopping park at Asda (2 hours free) but you have to shop at Asda otherwise again you will be fined.

   almost 5 years ago

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