Chester Hobby Store

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Reviews

1. Chris Solly ★☆☆☆☆

   DO NOT BUY I recently purchased a Champion 20VS Mill from Chester. When I purchased this mill, the product page stated that it had 660mm of longitudinal travel. The actual unit that was delivered only has 490mm of travel. I rang the company and they confirmed that what I was seeing was correct for this product. The next day the page was updated and now says 620mm of travel (still very wrong). Every time I have contacted them about this issue I have been told my only option is return the product and they have proven unwilling to update to the correct information. I have also had a look at the Champion 16VS Mill product page and just from the pictures and comparing the values stated for bed length and longitudinal travel on that page, it is clear to me that that product is also listed incorrectly. I wouldn't trust a single value anywhere on this company's website and I would strongly advise against purchasing anything from them. Edit: I have attached photos showing the table at either end of it's travel. The ends of the bed prevent it from moving any further in either direction. The photos on the product page and the stated dimensions of the bed match exactly what I have here. The center mark shows a reading of 247mm on one side and 242mm on the other. 247 + 242 = 489mm Your values are wrong. Update them. In addition, I posted a review on the product page for this mill. After a few days of saying "Your review is awaiting approval", the review has been deleted without an explanation. Clearly this company does not care for fair and accurate reviews.

   almost 3 years ago
2. Chris Baker ★★☆☆☆

   I bought a Chester miller and now need to replace the lead screw nuts due to excessive wear resulting in backlash. I contacted them over 3 months ago and was told that they had some on order and that they would be with them in 10 - 12 days, I am still waiting. No doubt the delay will be blamed on the Chinese situation but these parts aren’t expensive so why don’t they keep some in stock. Time to look for a new miller, sadly I won’t be going back to Chester. Following your reply and against my better judgment I contacted your sales office on 4th August and received a response on the same day saying they were looking into it. Sadly nearly a month later I have heard nothing.

   almost 3 years ago
3. ANYTHING INTERESTING ★★★★★

   I was considering buying a cheap mini Lathe from Ebay or Amazon, after doing a bit of research and finding out about the Chester machines I decided on a DB7S Mini Lathe and so glad I did, Service was superb and friendly delivery was fast on a pallet to my garage door. The machine came with an array of tools and everything to get going, after all the checks had been done and a good lube of all the machine I was away and I havent used a Lathe for 40 years, But I had a good teacher so you do not forget. The machine runs effortlessly cutting stainless steel, mild steel, knurling, drilling etc, plenty of oil is the game with these, fantastic machine Highley recommended. Phil D

   almost 3 years ago

1. Rachel Samantha Laming ★★★★★

   I would like to thank the team at Chester Hobby store. I purchased the Centurion Lathe/Mill 800 and quite a few other lathe tools and accessories which where delivered promptly. (heavy kit so make sure you know what's coming). A lot of machine for the money and I am enjoying working on my projects with it. I consequently ordered a bandsaw HV85 and a enquired about a steady for the lathe. I was gobsmacked when they offered to send the fixed and traveling steadies free of charge. There where a couple of hiccups with delivery, but the team sorted everything making my experience a good one. I know many companies are struggling with staffing issues around the present pandemic, so sometimes patience and understanding is a virtue. Thanks again and please anyone reading this, don't expect anything FOC, but it was nice when it happened to me. Rachel L

   almost 5 years ago
2. Chris Maybury ★★★★★

   A neat little machine to supplement my older Centurion Machining Centre. Mine came with a simple round head screw rather than a knob, to secure the cover over the belt drive which I did not like, I just knocked up a brass knob on my trusty Centurion.

   almost 5 years ago
3. Robin Morritt ★★★★★

   Chester Machine Tools are an excellent company. In my five years' experience, they provide great value and a brilliant service.

   more 8 years ago

1. Colin palmer ★★☆☆☆

   Firstly ordered DB10 Super B lathe but received just the super then the 4-jaw chuck I order in place of the standard chuck would not fit and took 3 weeks to find out that the chuck was not right for the lathe and it should not have been supplied then the motor control board burnt out after only a few month trying to get the part replaced in quick time was a hassle in it's self kept leaving messages but no one ever phoned back finally after two weeks got the part I needed. overall I am happy with the lathe but the customer service is very lacking and you have to keep phoning

   more 8 years ago

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