Some of the staff could really use some manners instead of ignoring customers. There is a manager who is really good though who seems to be the only redeeming quality at times. I have unlimited and visit the Wakefield cinema all the time but after today I am considering cancelling it and not coming back. This is after two young lads were messing about ruining the film, when I reported this nothing was done. To top it off when I said ‘ok thank you anyway, see you later’ I was completely blanked by two young female staff. Have to say I do usually have positive experiences here but also sometimes negative.
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Reviews
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Liam Roscoe ★★☆☆☆
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Chris Clear ★☆☆☆☆
I was really looking forward to watching this film, to our utter disappointment the picture quality on the screen was very disappointing, everything was dark even the outside shots was dark the colours seemed to be flat, almost as if the brightness and contrast needed to be turned up. I even complained to a member of staff about a third of the way through who said she would look into it, unfortunately no improvement, when the film ended we complained to a manager who said no one had mentioned anything to him, and to be honest didn’t seam to care at all. Completely ruined the whole experience.
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Zaynah ★★★★★
had such a lovely experience here! super clean cinema and lovely staff!! notably george who helped us on the till, he was super welcoming and spoke to me about all the different options in the combos! really made our experience better :)
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Just Cheryl ★★★☆☆
Good customer service. Comfy seats, the recline fuction is a bit stiff. Kids can be annoying. A bunch of kids kept going back and forth to the toilets. I now know stick to a late adult crowd showing.
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K Fletch ★★★★★
Haven't been here in over 10years and it has been done out lovely. The chairs were comfortable and recline. There is accessible seating on lower levels as well as a lift for accessible seating on upper level and a disabled toilet other upper level. Staff were polite and friendly. Very helpful too when needed. Will definitely be visiting here again.
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Shaun Chappell ★★★★★
I love cineworld it's hands down the best place to watch a film 4dx is fantastic and just standard seating is amazing too. As a sort of film geek iv have been to watch a lot of films all other and it's loads of different cinemas but I always go back to cineworld it's just the best place to watch films. Now I have unlimited there's just no point going anywhere else £15 a month and I can't watch unlimited 2D films you just can't go wrong
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Ross Hatcher ★★★☆☆
Decent enough cinema for the size. Clean, modern looking, friendly enough staff. But when you have options like the Showcase Cinema 20 mins away, there doesn't seem like much point choosing here. The seats have so little leg room and the screens are tiny in comparison. Always seems to be annoying patrons here as well. Not the cinema's fault of course, but just another reason to go elsewhere.
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Jess Elsey ★★★★☆
Very nice experience. Since it was redone the seats are better, you have more leg room and overall the whole place looks a lot better.
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FAQs
What is the address of Cineworld?
Cineworld is located at Westgate Retail & Lesuire Westgate Retail & Leisure Park, Colinsway, Wakefield WF2 9SH, UK
What is the phone number of Cineworld?
You can contact Cineworld at +44 330 333 4444
How can I get to Cineworld?
You can find directions to Cineworld by following this map link