The Groom Room Winwick

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Reviews

1. Gavin Ackroyd ★☆☆☆☆

   For £47 you expect it to be done properly. Dogs first proper groom and it's bitty and patchy, some hair not cut, tail not trimmed just a 1 cm cut off the end. Nails all cut wonky, ears not cleaned. Fur trimmed WAY shorter than I asked for and when I turned up the dog was barking and waking whilst 2 of the groomers were stood about. When challenged about the barking I got "it's a different environment for them" she's never barked like that at other groomer (introduction grooms) before. Was supposed to take 1h30, they were done in 50 minutes, obvious rush job. Avoid

   1 year ago
2. Tracy Sawkins ★★★★★

   Dylan and Digby went her for the first time today. The groomer was also called Dylan. They both came home looking fabulous.

   almost 2 years ago
3. Shelley Crompton ★☆☆☆☆

   First few grooms fine but after this I became unhappy and when challenged the manager and staff became rude and obnoxious. Given the price I would definitely have expected a better service. Will not be returning. Dogs never liked going there either but loved our last groomer

   almost 3 years ago

1. patricia iddon ★☆☆☆☆

   We have bought our dog here for a groom a few times and it has been ok, yesterday we took her, she was in over 2 and a half hours, she came back looking as if she had been dragged through a hedge backwards. I rang this morning to say I was not happy, told to take her back later today, as I am working this is not possible, however, there should be no need to take her back because it should have been done right in the first place She is not a complicated breed, just a little jack Russel, the groom cost just short of £50.. As I can not take her back again they are sorry but that's that. not good enough at all.

   almost 3 years ago
2. Penny Byrom ★★★★★

   Jessie's first visit to the groomroom. The staff were so friendly and did an excellent job. Will definitely be going back. Thank you.

   almost 4 years ago
3. Rebecca Ruskin ★★★★★

   Took my mum's dog here. He looked great afterwards! The staff are very friendly and Charlie (the dog) seemed very relaxed and looking cute after his spa treatment!

   more 7 years ago

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