David Penton and Son London

Reviews

1. MK Handyman London Ltd ★★★☆☆

   Expensive and not many products. I have to find a different shop anyway.

   almost 11 months ago
2. Dominic Metcalfe ★★★★★

   What an experience. Fantastic help form David Penton and sons. Highly recommend them.

   1 year ago
3. Shiri Shabtay ★★★★★

   Amazing selections of brushes I was blown away

   1 year ago

1. CA ★★★★★

   Update - I can't thank Tony enough for going above and beyond yesterday! I had an urgent issue with a bolt jammed in a special/unique bracket that ended up needing to be cut out. Not only did Tony manage to help with this challenging task, but he also found a replacement with an imperial thread, saving me from a difficult situation. His support and thoughtfulness turned what could have been a major disaster into a seamless fix. Tony’s help in an emergency was invaluable. Thank you for the exceptional assistance, Tony! ----------------------------------------------- Previous Review - I popped by this hardware shop a few weeks ago because I needed some hardware to hang a mirror in my garden. I ended up here because I had gone to three other hardware shops and encountered people who had no idea what was needed for such a task (what a surprise!). I finally made it to this shop and both gentleman were so friendly, knowledgeable, and helpful. They made selecting the proper hardware a breeze for me. I also personally think the products they offer are probably higher quality than some of the other hardware stores. Given my experience, I'm not bothering going to any other hardware shop in London, I will go out of my way to this shop where the staff know what their talking about and sell quality product. (I think the names of the two gentleman were Peter and Tony?)

   1 year ago
2. barbara Tam ★☆☆☆☆

   The worse place I have ever been. They treated me like I am a useless ignorant thing. I left very scared the way they talked and behaved, they are not friendly and not willing to serve. When I entered one of the men working gave me a funny look and stood behind, following me wherever I walked . When asked for help to find a product, didn't even look my face and he went to get the item, came back and handed me something different of what I asked. Then he became upset and hostile, then another of them came to help and said that this is all we have take it or leave it . They didn't allow me to speak and tried to get rid of me, at this time there was not clients but me, they were not busy but instead chatting at the counter between them. Please if you need something trust my advice and look somewhere else where they care about their customers. It looks like that you are bothering them. Disgusting !

   almost 3 years ago
3. Mike Nelson ★☆☆☆☆

   Only wanted a small item, made to feel unwelcome and will not return any time soon. I was clearly incompetent as a customer.

   almost 3 years ago

1. David Conroy ★☆☆☆☆

   Massively overpriced. I bought some snips from this shop for £25, then went around the corner to another small and notoriously fancy independent garden/hardware shop Niwaki where the identical item was £15 (which, it turns out, is what they cost everywhere else). Be warned; this shop does not give refunds, only credit notes. Only use them if you are desperate and even then check the prices of other nearby retailers. I was left with a seriously bad feeling of having been basically ripped off.

   almost 4 years ago
2. Christine Hocking ★★★★★

   4 sets of5☆s...for the window display...for the shop contents...for the polite and attentive service... and for my fabulous swag...one proper pot brush, one mushroom brush, one bottle brush, one clothes brush, one hat brush and one brush brush, for cleaning my window ledges between the terracotta plant containers. Quicker than a currently banned trip to France. Almost on my doorstep...a short bus ride away. Grateful such shops still exist in the UK...but I suspect rare now. Many, many brushes...some with beautiful, superbly crafted fine wooden handles...functional objects of beauty.

   almost 5 years ago
3. Nancy Valderrama ★★★★★

   Great selection, organize and friendly staff. One of my favorite hardware store!!

   more 6 years ago

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