London Reclaimed Brick Merchants Store in West Drayton, Harmondsworth

Reviews

1. Oliver Kraus ★★★★★

   I want to thank Michael and the team for the wonderful service experiences: his replies were quick and informative, they accommodated our time requirements, and Bobby, the haulage person was lovely and managed to deliver the items with the crane through a very narrow gap between a tree and the house. It's much appreciated and I would recommend them to anyone who may require their services.

   almost 2 years ago
2. Craig M ★★★★★

   I ordered some Yellow Stocks through Aimee, she was extremely polite and helpful. She sent me lots of different images until we got the right match for my project. I have been using them for nearly 5 years now and always have great service. I will 100% be ordering with them again. Thanks guys.

   almost 2 years ago
3. Peter English ★★★★★

   Caveat - the bricks are still on the pallet, so I haven't checked them for quality. Great service in Uxbridge. Helped me identify which bricks I wanted, and to work out the quantity I needed. Lovely delivery driver Rashik also very helpful. I got my bricks for my garden wall from LRBM because I was impressed by my daughter's garden wall, built with their bricks. See photos of her wall.

   almost 2 years ago

1. Mike Singleton ★★☆☆☆

   Staff were nice and helpful however the bricks that arrived were 60% unusable. We had to return the entire pallet, the replacements that turned up were entirely the wrong colour. Refused delivery of them and got a refund and went to Premier Reclaimed Bricks instead which were a perfect match and we had 3% wastage (normal is 10%).

   almost 2 years ago
2. Yasser Mohammed ★★★★★

   Good set of people. Had some queries and as I’m not London based I needed them to help my aunt. Spoke with Sophie who was really helpful and answered all my queries. They were able to deliver and be a help as aunt has mobility issues. Would highly recommend

   almost 4 years ago
3. Ryan Flew ★★★★★

   These guys are spot on. Needed some reclaimed mixed multis, called them up Friday morning and spoke to Aimee. Bricks with a perfect match to what I needed arrived within less than 24 hours. Aimee was fantastic and showed me a variety of options to make sure I was getting what I needed. The drivers were super and even brought a card machine to save the faf of online transfers. Will be coming back again

   almost 5 years ago

1. Azid Gungah ★☆☆☆☆

   Bought £3000 of yellow stocks at £1.74 inc vat each from this company and 75% of the bricks were deemed unusable for the job and they quote 25% handling fees on returns, which is crazy high in itself, considering the quality of the goods are so poor, but I am willing to take that hit. As such, we have been trying to get them collected and accept the 25% loss, the company have made it very difficult for that to happen. Very pleasantly they tell us they ‘when’ they have an empty vehicle in this area (which could be weeks/months, as they don’t know when this is likely to be) they will contact us 24 hours before and tell us they will come. This is totally unprofessional and clearly the underlying message is to delay and make it as hard as possible to process the returns. They are sitting on our drive and taking up most of the space but we are stuck as even when I offered to pay for a lorry to collect and drop to their yard the gentleman told me the yard is not open to the public!! Just be mindful I would say!

   more 6 years ago
2. Pet Lyons ★☆☆☆☆

   Flettons arrived promptly but one side was painted with white paint and the other caked in cement. They had told me that one side of the brick would be usable, but that wasn't really the case. You can find this quality of brick for much cheaper. They refused to do a refund.

   more 6 years ago
3. Cassandra O'Donnell ★★★★★

   We used London Reclaim Brick Merchants when renovating our Victorian town house. It was imperative to our project that we had the perfect match of brick. They sourced exactly what we were after, and made a stressful build, easy. Superb customer service and expert knowledge. I could trust the advice I received implicitly. Would recommend to anybody taking on a renovation project.

   more 9 years ago

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