My teenage son had to go into the store twice today for materials for home diy he is doing. He came home raving about how helpful and knowledgeable all staff members were, he had such pleasant experience and great customer service. Thank you!
Poor customer services, Way way more expensive than elsewhere!!!
Came to Lords Builders Merchants under the Westway (taken over from Nu-line) to source materials for a community event. The team were super helpful - Carl and Stacey were really friendly and went the extra mile to help us get the materials we needed. Will definitely be back there again! Great customer service.
Absolutely disappointed. 10 minutes before closure and refused to be served. The system is down. Not even an apology. Gents try to avoid or make sure you get there at least one hour before closure. They won’t see my face ever again in any of the shops nor any future business. Thanks
Came here as a first-time DIYer. Staff helped me loads to think about the project and got the right measurements and screws for the bookshelf bases I built. Extremely friendly. Could not recommend enough. Even gave me some extra MDF for free :)
The worst customer service I have experienced in London (and that's saying something!). After driving in circles for 30 minutes due to their address being wrong on their Google listing and arriving in the shop 2 minutes before closing time they refused to serve me. I need one piece and now have no water for the night.
Nu-line Builders Merchants is located at 8 Malton Rd, London W10 5UP, UK
You can contact Nu-line Builders Merchants at +44 20 8206 5170
You can find directions to Nu-line Builders Merchants by following this map link
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