I never asked for any customer service before ,but today when I needed one ,the response I got was shocking. The Indian lady name starting with P ENDING with I, was very rude ,uncooperative and unprofessional. It is very obvious from her attitude that she must need some customer service training. Every problem, her response was ,call customer service. Tesco yiewsley should put a sign on customer service that "please call tesco customer service we can't solve ur problem". On self service point all tesco employees are busy chatting,not concentrating on customer service. All products are as usual standard and good. Only customer service is DOUBLE ZERO.
Contacts & Location
π Address: High Street, West Drayton UB7 7FP, United Kingdom
π Phone: +44 345 026 9677
π Website: tesco.com
Photos
Reviews
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Golam Rahman Chowdhury β ββββ
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oliver ward β β β β β
This Tesco Superstore is conveniently located near the station, making it ideal for quick stops. The store is well-stocked with a wide range of products, from fresh produce to household items. The staff are generally helpful, though the checkout lines can get busy during peak hours. Parking is available, but it can be limited during weekends. Overall, it's a reliable choice for everyday shopping needs.
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werne martins β β β β β
Mr.Muhammad ishtiaq did a good job as he searched my wallet with Β£80 and with the help of camera he got my money everything was there. Additionally, he was very compassionate and exercised absolute patience when dealing with my case. He is doing a commendable job. The name of the company is Total security services (TSS).
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C Y β β β β β
The parking lot is large, and the store is spacious and comfortable. The merchandise is neatly categorized, but most are tesco label products. There aren't many fruit options, and carts are only available at the entrance. They have toilets and a cafe, very comfortable environment.
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james flecher β β β β β
I've been shopping at the Tesco Superstore in Uxbridge for quite some time, and overall, it's been a positive experience. The store is spacious, well-organized, and offers a wide range of products, making it convenient for my regular grocery runs. The staff are generally friendly and helpful, contributing to a pleasant shopping environment. However, I have noticed that the older security guard on duty tends to follow customers around the store, which can feel a bit uncomfortable. While I understand the need for security, this behavior can sometimes be off-putting and may affect the overall shopping experience.
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Shenaz Alhassan β ββββ
Customer service was absolutely awful. I was treated with utter disrespect. Please ensure any items from their clothing department are thoroughly inspected. Any damage is noted. I have a visual impairment and did not see some marks. They refused to refund me even though all the labels were intact and it was within 2 days of purchasing. 3 members of staff including the manager implied I had made the marks. Completely humiliating me. Only the most senior store manager had any customer service skills.
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Tim Clarke β ββββ
Thoroughly unprofessional pharmacy department. Went in to collect a prescription. The pharmacist was a locum, who didn't have a clue and was unable to find the prescription, despite going through all the boxes several times. The only other member of staff in the department did not appear to be a normal pharmacy staff member either, Had to go back the following day to collect the prescription, which was now miraculously available. Asked the pharmacist for advice about the prescription as this was a change from the previous treatment. Despite this being a fundamental part of his job, he completely refused to give any advice! Avoid this pharmacy.
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Ron K β β β ββ
6 people queueing for one customer services position. How long will I wait? Other than this, a nice big Tesco, good parking, etc
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P R β β β ββ
Shelves are well stocked and they have a large range of food from around the world. Store is easy to walk around and everything has a clear sign as to whatβs down which aisle. Only a few tills open even though there are loads of people waiting with full trolleys. Self checkouts are a nightmare as they always ask For the assistant who take their sweet time to Come help only to walk away and the machine beeps again. Very frustrating when you just want to buy your bits and get home.
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FAQs
What is the address of Tesco Superstore?
Tesco Superstore is located at High Street, West Drayton UB7 7FP, United Kingdom
What is the phone number of Tesco Superstore?
You can contact Tesco Superstore at +44 345 026 9677
How can I get to Tesco Superstore?
You can find directions to Tesco Superstore by following this map link