Waitrose & Partners Addlestone

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Reviews

1. Jack Russell ★★★★★

   Store clean tidy and well stocked. Very helpful lady on check outs

   almost 3 months ago
2. B W ★★★★★

   Lovely place to shop busy but like a well oiled machine hardly any waiting time even though it's jam packed i was quite impressed tbhwy so I'm upping it to 5 star just for that and everything else like great produce and most importantly the staff absolutely a military operation lol credit to yawl

   almost 3 months ago
3. joanne harvey ★★★★★

   Good selection of essentials and also some tasty treats

   almost 7 months ago

1. Gail Davies ★★★☆☆

   Always clean. Really friendly staff. Shelves not always stocked, and sell by dates often for the same day.

   1 year ago
2. Tania C ★★★★★

   It was a lovely lady at the check out who presented me a bunch of daffodils on Waitrose. What a heart warming gesture! Little kindness like that make a such a big difference to your wellbeing! Thank you lovely lady from Waitrose Addlestone and Waitrose- my favourite grocery store!

   1 year ago
3. John London ★★★★★

   Very nice service and quality

   almost 2 years ago

1. David White ★★★☆☆

   Useful if you only want a little, but you couldn't do a big shop.

   almost 2 years ago
2. Harry Lake ★☆☆☆☆

   Was followed by the security guard all around the store. He even came outside with me and called me over to say the hotel I was staying at was dodgy. Please fix your security protocols, Waitrose. I was dressed smart, with my partner and paid for all my items. Please do not harrass your paying customers as it ruined by day. Thank you

   almost 3 years ago
3. Teresa Dawson ★★★★★

   I wanted to share my story as it has such a beautiful outcome to a very sad tale. I purchased a product which was sadly spoiled and had to be thrown away. I contacted customer services and explained that had I eaten it the results could have been catastrophic, I am recovering from a serious medical procedure. I received 2 vouchers, the first one was for the price of the meat and with the second voucher they totalled £23.20. I went to Waitrose today and had a lovely conversation with the cashier called Gillian(Gilly) and just as I was saying goodbye she presented me with a lovely bunch of flowers and wished me well with my recovery. I can honestly say that Gilly is a credit to Waitrose and I thank her so much for her kindness.

   almost 3 years ago

1. Claire Fryer ★★★★★

   Excellent customer service. I have recently had major surgery and the young lady (Alana )who served me has been absolutely amazing every time I am in the store she carries my basket and helps me carry my shopping to the car I was even gifted a bunch of flowers. I now shop solely in Waitrose Addlestone because of this young lady Alana is so sweet and helpful. All the staff in the Addlestone store are lovely but I want to say a huge Thank you to Alana for making shopping (especially after major surgery) an absolute pleasure Thank you Claire

   almost 3 years ago

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