Tesco Express Pinner

Reviews

1. Poplo Don ★★★★★

   Very good customer service I’m really happy and Rucht is very good for customer service in the store

   almost 9 months ago
2. Mahadi Hasan ★☆☆☆☆

   Very bad customer service. They closed shop before their closing time. Stupid stuff.

   1 year ago
3. nikolett varga ★☆☆☆☆

   Very disappointing customer service. Instead of helping, one of the staff members blatantly ignored me on purpose and even double charged me. It was incredibly frustrating and unprofessional. Thankfully, the older gentleman with a moustache was very kind and genuinely tried to help, and I appreciate that. However, the other gentleman clearly needs proper training on how to treat customers and understand the basics of customer service. Very poor experience overall

   1 year ago

1. Unali Shah ★★★★★

   The staff at this store provide excellent customer service. They have always gone above and beyond whenever I've needed any help. Last time I went in, the store looked well stocked and well organised. The store manager Krishantha was very meticulous. I would recommend this store.

   1 year ago
2. Emily Case ★★★★★

   Use this Tesco nearly daily for our shopping. Went today and clearly an aperol bottle was faulty as when we were packing it, it was sticky everywhere but didn’t think much of it. As we stepped out of the door it smashed everywhere. We asked for another, and initially Tesco refused as we had left the store, and we acknowledge that they had every right to do so! But did actually end up giving us another bottle, which we appreciated very much. Thank you for your kindness. This Tesco has always been a very friendly store.

   almost 2 years ago
3. Hilary Gotham ★☆☆☆☆

   Always problems with the rear door to the car park being closed. Been ongoing since August 2022 making it difficult for older shoppers to access the store and impossible for anyone with shopping to load their car. Have sent at least 5 emails of complaint, spoken to store staff and to the manager on several occasions. Not good for the store's business or reputation.

   almost 3 years ago

1. Renisa Udhas ★★★★☆

   Convenient store and has a wide range of products

   almost 3 years ago
2. Carl C ★☆☆☆☆

   This place is a minute from my house and I still go to the one in Ruislip Manor what does that tell you. Don’t think about going here close to closing time because they always close early and lock the door. Sometimes by 10 mins. Sometimes you don’t have the luxury of being able to get to places way before they shut but would expect that if you get there before they close you’re not going to have to have an argument just to get a few small things. This happens all the time. During the first lockdown they closed at 8pm officially and shut the doors at 7.45pm then argued with people. Actually what made me write the review is I purchased some discounted ice cream last week and that night I was very ill. Vomited for hours. I hadn’t eaten anything else for most of the day. When I told them they tried telling me that the stock was discounted when it’s about to be discontinued. That would be fair enough but when I looked in the freezer there was a bunch more Ben and Jerry’s sandwich things at full price. My guess is they melted or something and refroze them. Trouble with that is the dairy aspect.

   almost 5 years ago
3. mark bayliss ★★★☆☆

   Local amenity with a standard range of Tesco product's as you'd expect. Long queues seem to be consistent, staff are friendly enough, store isn't very tidy. It has a cash machine which is an added bonus.

   more 6 years ago

1. Susan Hill ★★★★★

   Was in this evening with my daughter after a long busy week to grab something for dinner. And just wanted to say how helpful the staff were. Manager Ahmed, Dinesh on the wine section and the very lovey Amy on check-out were all exceptional. It's not often I feel the need to write reviews on here but just wanted to say a big thank you for all being so wonderful x

   more 8 years ago

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