Well Pharmacy Leeds

Reviews

1. Lynne Crispin ★☆☆☆☆

   Absolutely terrible service here.I didn't even want to give 1 star...They ignore you while you are stood waiting for service ( sometimes upto 20 mins)..Tell lies about the meds you have received, and ignore what GPs have highlighted on prescriptions for your needs( brands). I have now changed to another Pharmacy for my prescriprions.Thank God,I hopefully will not have to go back to this place in the future.

   almost 10 months ago
2. Allan Johnson ★★★★★

   Had blood pressure monitor fitted by the pharmacist what a lovely lady she is went through every detail and told me the results later that day also had a good laugh with her first class

   1 year ago
3. Nathan Lockwood ★☆☆☆☆

   I went today to pick up my sertraline tablets and the staff was joking about adhd and anxiety/mental health. While I was waiting one girl said her ex used adhd as an excuse for everything of why he couldn’t do anything. Another girl said who don’t have mental health problems in this world. And a few weeks ago when I picked up my sertraline the doctor said it would be ready the same day but one person that served me said it would be ready next week so I walked out as was annoyed and came back in ten minutes later for someone else to serve me and say oh yeah it is ready now

   1 year ago

1. John Tillotson ★☆☆☆☆

   I went in for a prescription and was told on Friday they have it but you can’t have it until the Monday. I told the rather unkempt guy that I’m not available on Monday & he said “what do you mean you not available” questioning my reply. This went on twice questioning me , then I mentioned that I don’t live in the area and as I work by it made sense to collect from here. He then said “it’ll be ready on Monday ok” with an attitude, customer facing roles can’t be like this, you need to be civil & respectful to all customers( the 40 years I have in customer facing roles have taught me this). I told him I will go elsewhere where to get my prescription because of his attitude, just to clarify the girls who work there are unbelievably helpful & will go out of their way to help you. I’ve reported it to the customer care line where I spoke with a very nice lady who said she would make sure the regional manager speaks with him.

   1 year ago
2. karen hunt ★☆☆☆☆

   Absolutely disgusting service very rude unhelpful staff was prescription meds by gp had to wait 4 days when I questioned why it had taken so long was told it was 24hrs from gp then allow 72hr for dispensing this is NOT a repeat prescription I will never go near this chemist again

   almost 3 years ago
3. June Green ★☆☆☆☆

   Absolutely dire. The assistant is extremely rude. The service is slow and hit and miss if you order prescriptions online. I eventually emailed Well HQ to complain about the unhelpful and rude staff . No reply. I no longer have my prescriptions processed there.

   almost 3 years ago

1. Helen Dawson ★☆☆☆☆

   Absolutely shocking service! Ordered prescription from drs last week. Went to collect today. Assistant told me it would take a week to process! I questioned this as I have had prescriptions processed in much less time, to be rudely told that it has always been a week - it hasn’t! Rude staff, poor service. What is the point in being prescribed medication when you cannot get it! No doubt by the time my prescription is ready, I will need antibiotics to clear up the infection that has set in from having to wait.

   almost 3 years ago
2. Pamela Harrison ★★☆☆☆

   Told it took 10 days to fulfill my prescription but 3 people came in while I was waiting. They were told half an hour. Same scenario. Rang every 15 minutes and was cut off every time so I went in as I was running out of one that day. Was also told people hadn’t had their lunch when I went at 115 and I had to come back at 4pm which ended up being almost 5pm. Appalling customer service. It took 3 visits and I still don’t have everything I need

   almost 3 years ago
3. Mitzi “Mitziglitzi” Glitzi ★☆☆☆☆

   I entered into an arrangement 5 years ago whereby this pharmacy would order my prescription from the surgery upstairs, make up the prescription and deliver it to my home. This has been so hit and miss as to require me to phone to check every month - if they answer! The last 3 months has been ridiculous - script not ordered, and barefaced lies told to blame the surgery. Last month I was told the surgery had stopped accepting reorders from pharmacies (they haven't!) and I had to order it myself. I ordered it, but it never arrived. I visited to collect, and was told very rudely that if I ordered it myself, I needed to ring them to arrange delivery. I have finally given in and gone to the competition. They are a shambles, and don't care.

   almost 3 years ago

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