Waitrose & Partners Sanderstead

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Reviews

1. Tony Wi Mitsuru ★☆☆☆☆

   Was shopping for my last Christmas bits with my wife. It was chaotic but I managed to get exactly that wine I wanted to have on a table on Christmas day. on the self check out I was asked for ID and i had my driving license so i showed it (i’m 31) then she (black woman) asked for my wifes id and she didn’t have it and she (the check out worker) took my wine and refused the sale (bare in mind, I am paying). obviously, it’s xmas eve, and I won’t be coming back just for the wine. my question, if I was with my kids, would you guys refuse a sale as well as my kids don’t have an ID with them? I been shopping with you for years and you just lost your regular customer. it’s a shame, coz the wine cellar is good.

   1 month ago
2. Ric Vic ★★★★★

   Marvelous!! The staff, no matter what age or how tired they are from a long shift, are so nice. They make time to help & direct you to items that you're searching for. Finally, it was the only place where I could get a smoked salmon terrine log, for Christmas. M&S, Sainsbury's, Tesco, Lidl & Aldi didn't have any.

   almost 2 months ago
3. Karin Waske ★★★★★

   Love Waitrose, unfortunately it is so out of our way to do the shopping, that we go there every blue moon.

   almost 2 months ago

1. Reggie Jackson ★☆☆☆☆

   Great shop floor staff but sadly zero visible management. Very poor organic fresh veg, no organic mushrooms for 4 months. Ridiculous offers such as "3 for" deals on whole fresh chickens, who wants 3 chickens!!? For the past 8 days half their milk coolers have been empty & marked as broken, with most milk types unavailable. What well-managed supermarket has no milk for over a week? Absurd! Head office have REMOVED tailored vouchers so customers can no longer save on regular purchases. Waitrose have rested back on their laurels and coasting on past reputations. In truth they are run by bean-counters who have no clue of how to run a business, and store managers who hide in back offices instead of interacting with staff and customers. Message to Waitrose management; Wake up before it's too late!!

   almost 3 months ago
2. shashvat sahni ★★★★☆

   Easy parking and get good quality stuff. Little expensive but still worth it. Quality of chicken is best here.

   almost 2 years ago
3. Jibran Baig (Jibster) ★★★★★

   My favourite place for groceries! It's not a massive branch bit they stock pretty much everything and since it's around residential area, it's mostly families visiting. I love bringing my little one to do a bit relaxed shopping. Plenty of parking spaces available.

   almost 3 years ago

1. Jay Dunstan ★★★☆☆

   Such a shame, the aesthetics of the shop are lovely, the products are great, but the service! Some of the older staff are very helpful and polite; unfortunately, others are lacking basic good manners. When one is paying a premium for items, a simple good morning for example is the least one can expect from 'partners'. The staff generally seem demoralised, miserable and dare I say jealous, they require a much-needed lesson on how to treat and interact with customers. Poor, such a waste, it would seem the staff don't comprehend that the customers experience is key to their success...and continued employment.

   almost 3 years ago
2. Yuli ana ★★★★☆

   Near Shell petrol station. Price bit high than other shop but inside is clean and good quality food grocery. Easy access with Bus 403.

   almost 3 years ago
3. Simon Hickman ★★★★★

   The store has had a makeover recently and this has resulted in a generally cleaner, fresher feel. The deli looks really good. There is now an addition of a John Lewis homeware section which I have to say is a little bit underwhelming. Overall this store is in a convenient location with good parking.

   almost 4 years ago

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