Chatterton Food and Wine

Reviews

1. Paul Watts ★☆☆☆☆

   Probably the worst customer service experience ever. If you want the feeling that your money is valued but you're not, then come to this store. Watching a video on his phone, the guy wouldn't accept a parcel drop off, even though they're a parcel drop off shop. Rude, arrogant and indifferent this rude, self serving individual is exactly the reason why I won't spend a single penny in this shop. At least, if you go to Sainsburys they're polite to you and they're cheaper ... The worst Ambassador for the corner shop imaginable. Well, continue to watch your video on your phone and treat your customers with contempt. You've lost me as a customer. With any luck other local people reading this wholly honest review will take their business to another shop that values its customers.

   almost 2 years ago
2. caroline denvers ★★★★★

   I love this place the woman is so lovely been there for me throughout my whole life as I grew up a road away. Very friendly and good service.

   almost 3 years ago
3. Andrew Viner ★☆☆☆☆

   I am very surprised that a reputable company such as ups uses this shop. The person I collected my parcel from did not communicate properly and was obstructive and rude. He even shouted at me when I left the shop. As a seventy-two year old disabled man, I felt quote threatened.

   almost 3 years ago

1. James Davies ★★★★★

   Great customer service and huge range of stock! They've also recently refitted the shop with new signs and lights! Carry on with the great work serving the local community!

   almost 3 years ago
2. Mark Summerville ★☆☆☆☆

   Really rude and lazy staff. UPS drop off point also advertised but each time they’ve refused to take a package saying they don’t offer the service

   almost 3 years ago
3. LEXUS ★☆☆☆☆

   Really stroppy rude don't care attitude, asked for receipt for ups parcel as a text message but refused. I suggested he must have incorrectly entered my number but argued and suggested I was accusing him of stealing my return. He then refused to accept parcel and returned it to me

   almost 4 years ago

1. jo hopkins ★☆☆☆☆

   Refused to take Amazon parcel, despite being told by Amazon to use them. Shop wasn't open said closed for 5 mins more like 30mins. Happens on a regular basis. Rude and ignorant staff. Would not recommend this shop.

   almost 5 years ago

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