Batley Pharmacy

Reviews

1. James Miller ★★★★★

   I moved into Batley recently and have nothing but praise for the service and caring attitude of the staff.

   almost 2 months ago
2. Hawa Rawat ★★★★★

   Anjum is amazing. The services offered here are brilliant! She put my mind at ease and helped diagnose me which saved me a trip to the emergency walk in services! Thank you for listening and sorting me out within minutes! Brilliant service

   almost 6 months ago
3. Dan A. ★★★★☆

   The staff were friendly, and the extended hours are genuinely appreciated. The only letdown was a subtle but important clinical failure in how my symptoms were assessed. I came in after a 10-day viral cold, now in the recovery phase, where most symptoms had eased, but a lingering dry, tickly cough remained the only one still disruptive—keeping me from sleeping when lying down. A classic post-viral irritation. I’d already tried a standard glycerin syrup at home with no relief. At that point, a suppressant would have been a clinically reasonable next step. Instead, only basic syrups were offered, and when I asked about a product containing a cough suppressant, it was dismissed without proper clinical discussion. A few vague questions were asked, but no real symptom history was taken. The decision felt shaped more by risk-aversion, assumptions, and local patterns than by a full clinical picture. A cautious approach is valid—and in this case, it was delivered with courtesy—but it must be based on clinical detail, not assumptions.

   almost 9 months ago

1. Shelley Mellor ★★★★★

   Having tried unsuccessfully to obtain a prescription from 5 different pharmacies, Batley Pharmacy staff went out of their way to order it for me. It was delivered late afternoon and I collected it just after 6pm. Such a bonus they staff open until 10.30pm! The pharmacist also gave me a follow-up call to check the medication was as prescribed as it was an unusual dosage. Very pleased with this service, thank you.

   1 year ago
2. Rangu Azam ★★★★★

   Very nice friendly staff

   almost 3 years ago
3. Ahmed Akudi ★☆☆☆☆

   Booked me in an appt at a time where their own consultant doesn’t even start (started 1hr later) then tried to fob me off. 30mins of my time wasted. Unprofessional and no apology issued. Disorganised and lack of management!

   almost 3 years ago

1. rosemary mclean ★★★☆☆

   My GP prescribes and sent an electronic prescription earlier this morning, I rang and asked for it delivering as I had no one to pick it up not was it possible for me to get to the pharmacy. Initially they said that they were a driver down so unless the prescription was sent by lunchtime, it wouldn't get delivered. I rang my GP who said it had already been sent, so rang the pharmacy again, had to give my name three times, they checked the computer, said they'd received it and it would be delivered. It hasn't been!!!

   almost 4 years ago
2. Shujjat Ali ★☆☆☆☆

   Every time we have to call them to remind about prescription. And they pass on pack of lies. No Duty of care, proper laid back, no coordination no staff training.

   almost 4 years ago
3. Josh Harrop ★★★★★

   Had a good experience here today after a not so good experience at 2 other places. The woman who served me was very helpful and knowledgeable. Satisfied customer.

   almost 4 years ago

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