The Learning Journey Day Nursery Kingswinford

Reviews

1. Dean Hems ★★☆☆☆

   When the nursery was under learning journey management we could not fault this nursery and staff however, since moving to Kids Planet standards have plumited. This includes appearce, cleanliness, staff attentiveness, the wellbeing of children and some staff more worried about there appearance. We started to notice a change in our child when taking them instead of being happy would cry the moment we pulled onto the carpark. Then when collecting would be a complete mess, I understand children play and get messy but hands and faces can easily be wiped. We then noticed the environment become increasingly dirty from the actual building to things children are playing with. Our child is also a fussy eater yet daily reports said they were eating most or all of the food however, when we asked a member of staff the one day directly they advised only a little had been eaten yet when we checked the report later it said all. We therefore questioned this at the parents evening and was advised they would address this as a separate part needed to be amended. Then going forward this suddenly changed to little and alternative. Also at the parents meeting we were advised a couple of points our child seemed to struggle with however, once we advised they had no issues outside of the nursery with these points and provided videos this seemed to disappear. My suspicion is the staff did little to no interaction and engagement as once you do our child excells. The most recent incidents then were two occasions of biting the second of which our child received a nasty bite between there shoulder blades with the incident being described as taking places over a couple of moments yet staff could not get there in time, once questioned it was advised The other child is a known biter with special needs and this is how they act. Also I was advised this is quite common with biting children biting so really just telling me to accept and get over it. At this point we had enough and removed our child for there own safety and wellbeing. Since doing this we have got our child back all happy and smiles along with them developing far more quickly. My advise is look elsewhere as there are far better nurseries in the Kingswinford area and after speaking to a number of them even they have said they have had a number of children transfer from Kids Planet.

   1 month ago
2. cara jones ★★★★★

   I was so nervous about sending my daughter to nursery she's never been away from me. She's been going to kids planet for over a year now and loves it. She's made new friends and loves the staff! I couldn't ask for a better nursery they're so caring down to earth and literally do anything and everything for the children. I feel at ease knowing she goes here and enjoys her days all the time. It's like a home from home. The best nursery around the area!

   almost 11 months ago
3. Learning Journey ★★★★★

   Such a lovely nursery, with a long standing team who are always happy and take good care of the children, I wouldn't go anywhere else for childcare.

   almost 11 months ago

1. Nicole Whitehouse ★★★★★

   Lovely nursery, staff so friendly, outdoor area is fantastic and I love how much time they all spend in the garden. As a parent I feel I am well informed on my child’s daily activities. I would highly recommend.

   1 year ago
2. Lauren Lavington ★★★★★

   A wonderfully dedicated and hard working team. The setting boasts the most fantastic outdoor learning facilities and cosy indoors for all ages.

   1 year ago
3. Carrie-Anne Gray ★★★★★

   If you’re looking for a caring and nurturing environment for your child the learning journey is the one you’re looking for! Cannot recommend them enough, all staff go above and beyond for both children and their parents!

   almost 4 years ago

1. Junaid Shaikh ★★★★★

   All the things you need in day nursery they have it.

   almost 5 years ago

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