Tesco Pharmacy

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Reviews

1. Emma Dance ★☆☆☆☆

   Honestly if I could leave zero stars I would! Absolutely atrocious service, tell us to wait a week for prescriptions and then they’re still not ready, told to come back tomorrow. This is meds that will make you seriously unwell if you go without. My husband has just had to leave it knowing I’m going to be unwell without my meds. Very rude, always trying to reprimand you for not ordering sooner. Cannot count how many times we have had issues like this. They tell you it’ll be half an hour and you can see the pharmacist stood round the corner talking, one time he was stood there eating pizza! Disgraceful.

   1 year ago
2. Connor Hibbert ★☆☆☆☆

   Rude, arrogant and prejudiced staff!!! Went to the pharmacy and got there for 20:53. Now I know they were closing at 21:00 however, I was in the queue before closing behind 3 other customers. The arrogant lady behind the desk left me standing there for 5 minutes before asking a customer to walk to me and tell me she wasn’t serving me she wouldn’t have time. Now she saw me enter the queue and let me stand there waiting. The pharmacy was already going to be late closing and my prescription will be delayed until til tomorrow. If she couldn’t serve me then why could she serve the other customers? The way I was dressed because I was wearing a hooded jumper and jogging bottoms as I was on my way to the gym? Why not turn away any other customer before me? Why not immediately tell me she couldn’t serve me when I originally joined the queue? Why not have the decency to actual come and tell me herself instead of asking a customer to tell me? The customer doesn’t work there, doesn’t get paid a ridiculous amount of money to fill prescriptions, that’s her job and she shouldn’t have been delegating it by putting a customer in that position, he even told me he felt awful and akward, I wasn’t waiting for ice cream I was there to get a prescription that I pay for because I desperately need the anti-biotic tablets my doctor prescribed. Absolutely jobsworth.

   almost 2 years ago
3. lyndsey Hall ★☆☆☆☆

   Always waiting a long time, eveb when no one is waiting. Pharmacist is very rude. I called in to see If my medication was ready about 12pm and it wasnt,so I rang at 7pm to see if it was ready, it wasn't. I said to him, no worries, thank you anyway, and he just put the phone down. No bye just clicked phone off. The customer service of the staff there is atrocious. I have now changed to Weldricks

   almost 2 years ago

1. sharon mitchell ★★★☆☆

   I usually have no issues, but i have been waiting for 1 item now for 3 weeks. I rang and they said they could not get old of it but it was not there job to ring the doctors to tell them and ask for an alternative. So i had to do it, but surely they should let someone know and not just sit on the prescription?

   almost 2 years ago
2. Linda Richardson (Doris Day) ★☆☆☆☆

   I have been collecting my prescriptions from this pharmacy for around 20 years . As the years went by and the NHS changed, prescriptions were ordered and sent to the pharmacy of your choice and to pick them up when ready which usually took a couple of days or so . I then requested a text message to be sent when my medication were ready . I think that’s when it all changed not for the better. Text messages got lax , you’d go to pick your medication up and are met with a impatient assistant saying Have you had a text ,? Sometimes it hadn’t been sent but had been ready a few days and I had not been contacted. Times my husband and I went to see if our medication was ready to be told we can’t get your medication even though we’d put our prescriptions in a week before and running out of medication. We told them we were running out , to be told we had to try and source our medication elsewhere but they had our prescriptions and couldn’t get them for us . It was getting to the point that we were ringing to see if our medication was available. Tip DONT try ringing they rarely answer the call or put the phone down on you . Since the Pharmacy in Sainsbury’s has shut down TESCO cannot manage with the influx of patients they are having . Staff are Abrupt, Talking behind the counter amongst themselves , ignoring patients that are waiting to be seen to . Not very professional. They are not fit for purpose. One Star Given for lack of effort.

   almost 2 years ago
3. sue Lake ★☆☆☆☆

   Very rude to my husband when he went to collect my medication and they denominated me without telling me so I was without my medication and ended up very ill. Most staff are nice but odd few need a different job away from people.

   almost 2 years ago

1. Jayne Wheeler ★☆☆☆☆

   What a joke cannot get through via phone, if you do manage it you get the phone put down on you. Disgraceful

   almost 3 years ago
2. Alana Wilson ★☆☆☆☆

   Pharmacist ordered medication, he told me to call to see if it was here. No one answers the dam phone. Terrible service

   almost 3 years ago
3. CMC ★☆☆☆☆

   Answer then put the phone down ?? Rude !!

   almost 3 years ago

1. Joe Takac ★☆☆☆☆

   Rang for emergency prescription and was hung up on twice by a member of staff who had to pass the phone on as he didn’t know what to do with the request I made.

   almost 3 years ago

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