Ikea Croydon Foodhall

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Reviews

1. Ana ★★★★☆

   I recently visited IKEA Croydon and was pleasantly surprised that dogs are welcome in the store. My dog, Shadow, was allowed to walk with me, which made the visit much easier and more enjoyable. During our visit, I did notice a concerning level of behaviour among some children in the showroom areas. Many were jumping on beds and chairs or throwing toys around, which created a chaotic atmosphere and made it difficult to browse comfortably. Several customers even remarked that Shadow was far better behaved than the children, which says a lot about the environment. On a positive note, Shadow met a lovely lady dressed in a traditional Swedish Christmas outfit, which added a festive and cultural touch to the visit. It was a charming detail that reflected IKEA’s heritage and made the experience feel special. Overall, I appreciated the dog-friendly policy and the festive atmosphere, but I would encourage IKEA Croydon to ensure the showroom remains a safe and calm space for all customers.

   1 month ago
2. Nicholas Hart ★☆☆☆☆

   Had a great experience in the store in choosing and being advised in Croydon store on purchasing new large self assembly wardrobes as a special surprise present for our disabled daughter. Specifically choose in stock products and paid extra £35 for specific Monday delivery date and am . This would allow us to move all clothes and dismantle old ikea wardrobes over the weekend ready for Monday am. On the Sunday pm advised by text that delivery had been moved to Monday pm ( 2-7 pm ) . Not too bad and as the job was a two person job we rung around on Monday. At 2 .15 pm Monday we received a joyful happy text to say delivery would be Wednesday am 9am to 2pm . No explanation, no apology. Everyone went home leaving our daughters bungalow in disarray. Tears all round. On the Wednesday am , after being promised a text / phone call prior to delivery. I went out to get some shopping to find on my return the packages had been delivered at about 10am. No call or text. To add insult to injury of the six large packs delivered two had been previously opened or dropped and obviously re sealed with masking tape . When opened one large essential part had been damaged but due to the urgency and people required for assembly we just carried on and assembled the large wardrobes. Due to cost , delivery fiasco , time wasted over the various days and assembly it would probably have been more cost effective to buy fro local suppliers with local delivery. Photos available

   almost 4 months ago
3. Dr KR Viswanthan ★★★★☆

   IKEA OUTLET AT ITS VERY BEST: We recently visited the IKEA store on Purley Way in Croydon. This was my second visit to this impressive outlet. The store, typical of IKEA, is spacious, well laid out, and easy to navigate with the familiar IKEA showroom style. We enjoyed walking through the different room setups and we realise that each display was carefully organized and we could clearly see how different pieces might work together in a practical and stylish way. The product range was impressive, with a great variety of furniture and home accessories at affordable prices. We especially liked the selection of storage solutions, which were both clever and functional. Staff were friendly and approachable throughout the store, ready to help when we had questions about stock availability and delivery options. The restaurant was another highlight, offering tasty and reasonably priced meals — we couldn’t resist the classic vegetarian balls. The store also felt clean and well maintained, and there were plenty of trolleys and bags available to make shopping easier. Overall, IKEA Croydon is a convenient and inspiring place to shop, with excellent products, good service, and a welcoming atmosphere. We look forward to returning to this place soon...not sure as to when this will be.

   almost 4 months ago

1. Tom Cap ★☆☆☆☆

   Dear IKEA Customer Service, I am writing regarding my replacement order (Ref: 49803877). Unfortunately, I am very disappointed with the quality of both the service and the replacement part I received for my shoe storage unit. It took multiple phone calls to arrange the replacement, and I received no updates throughout the process. The replacement finally arrived today—over a week and a half after my initial request—but the packaging was extremely poor. The part was wrapped only in brown paper, which was torn in several places on arrival. After opening the package, I discovered that the replacement part itself was damaged in at least 3–4 areas (please see attached photos). Given the repeated issues, I kindly request to be contacted by a senior manager to arrange a proper replacement, with suitable protective packaging to ensure the part arrives undamaged this time. I appreciate your urgent attention to this matter and look forward to a swift resolution. Kind regards, Tom

   almost 4 months ago
2. David N ★★★★★

   Great furniture store and cafe. We had to return some furniture as we ordered the wrong item our mistake. The return process was easy you just enter a code then go to a till 40 seconds and it was all done. We then headed upstairs to try the cafe, it was breakfast time so that's what we had I tried the £2.99 vegetarian breakfast it was delicious the coffee tasted good also. For the price and quality it without a doubt its a great breakfast stop. Someone on the reviews said on their visit the cafe was dirty, on my visit I found the cafe area spotless and fresh throughout. My appreciation to the cleaning staff thanks. After that we headed through the store again I really enjoyed it I found no faults whatsoever. Disabled access is brilliant throughout. My only concern was all the staff we encountered were very unhappy and non engaging without any exceptions such a shame, perhaps its not a good place to work maybe.

   almost 5 months ago
3. Marc Levy ★★★★☆

   Always great after a day at Ikea

   almost 3 years ago

1. A B ★★★☆☆

   Nice big layout. Not many options and no clarity what is vegetarian or not.

   almost 4 years ago
2. ssg ★★★★★

   Visited this place last year for the IKEA seaweed pearls. What annoyed me was that it was listed on their website for £1.50 and it is still £1.50 to this date but at the store it cost me £1.65. I didn't realized at time of payment but when I was writing it up I realized their was a price different. Apart from the price difference the taste was good.

   almost 4 years ago
3. Dorothea ★★★★★

   IKEA has something for everyone.

   almost 5 years ago

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