Tesco Express

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Reviews

1. Emanuela Andrulli ★☆☆☆☆

   Very extremely rude employees, specially at the tills, like you are creating them an issue by going to shopping there. Tesco is nevery very brilliant in customer service and care but this was outrageous.. Having someone that smashes your stuff on the tills and looking in such a way.. Who knows why?! I mean we do all have stressful jobs and lives but l drop my frustration on unknown people. Very unprofessional by all points of view and disappointing

   almost 4 months ago
2. Ben Todd ★☆☆☆☆

   Similar review to the one a couple of weeks ago, just been overcharged £20 on a £30 round of shopping to zero apology. Nearly double charged completely! Make sure you check your receipts from them.

   1 year ago
3. Fazekas Krisztina ★☆☆☆☆

   Awful place.. says the opening hours are until 23:00… i ran all the way from Columbia road to make it in time. I needed one item, turned up at the door at 22:55 and they refused to let me in.. so disappointing and unprofessional. Worst Tesco i’ve ever encountered.. they need to sack the security guard who locked the door on me along with the manager for false advertising. Just go to aldi or sainos instead where people actually care about the opening hours. Worst part is I would have been in and out in 2 minutes, well before closing time.. it’s not like they have to do the check out for me.. i do it myself.. huge congrats for the staff for further weakening their google rating. I hope they close this branch, it’s a disgrace.

   almost 2 years ago

1. Rabbi Ali ★☆☆☆☆

   What an awful experience. There’s clearly no care for customers or the store in this shop. I had dealt with 2 of the staff members here when asking for assistance in finding some items. I went in on Monday evening last week. Neither of the two staff members were happy to serve me, and I got the vibe that they felt more irritated to help than willing. It was also apparent that both of these two staffs (both male) were too busy chatting away on their headsets instead of focused on helping customers. I couldn’t see a manager in sight to be able to discuss this in person, there was only one staff member on the till who’s too busy serving customers on there. I decided not to shop because I felt too annoyed by the lack of service.

   almost 2 years ago
2. Anna South ★☆☆☆☆

   Please remove yourself as Evri print-in-store service, as your printer doesn't work - you inconvenience everybody. "Sometimes it works, sometimes it doesn't, try tomorrow, but I don't know" - said the clerk, when I asked what's the issue with their printer and why I can't leave my parcel. I said "you're listed as in-store printing service". I've heard that they know, but it doesn't work. Horrible service.

   almost 3 years ago
3. Mr Brown ★★★★☆

   I recently move here from another country. I just came to shopping this store. Im just looking something but I cannot get it. One worker noticed me and asked how can I help u? I told him and show him pictures. He took me the to the product and gave it to me .thanks a lot old staff mamun for helping. Pls keep it up the service. Thanks again.

   almost 3 years ago

1. Jessica M ★★★☆☆

   This Tesco needs to lvl up its game, after 6pm you never find any good stock, it rarely has discounts, poor variety

   almost 3 years ago
2. Nazmin Akther ★★★★★

   I have recently switched from Sainsbury’s to Tesco due to home move and convenience. This little express has been a life saver for me and my children. Has everything we require for a weekly/monthly shop, making it easier to not have to venture out to a bigger store or multiple stores to complete my shop. The staff are generally nice and helpful and have been accommodating at the tills when trying to juggle a pram, a toddler and a basket. Added bonus, they have a Costa Express which is useful when you need a quick pick me up and a parcel point making it easier to run the majority of my errands in one go. Overall, a great little store with some good people working there.

   almost 3 years ago
3. Indy Singh ★☆☆☆☆

   I've recently switched from shopping at my Sainsbury's Local on Kingsland Road (London E2) to Tesco Express (79 Hackney Road, E2). I've heard a Bangladeshi store/security clerk (old guy wears a beanie/woolly hat) speaking in Sylhetti negatively about customers in the past and today he was talking about me. A customer (who I think works there/knows the staff and I believe didn't speak/know English well) had queued up on the wrong side waiting for a staff checkout, and when he tried pushing in, I explained, politely, that the sign says that that he was in the queue for the self service check out. He argued that I was on the wrong side so I pointed to both signs (this way for staff checkout / this way for self service..." but wouldn't accept it. Honestly, i was on my way back from the gym so was in a good mood; just thought he could do with some help. There was no aggression in my tone or body language. I just ignored him and bought my stuff. At this point the security clerk chimes in telling the guy "not to bother with me..." and other stuff in Sylheti. I wanted to respond in Sylheti that I'd grown up in Whitechapel amongst Bangladeshi friends so understood what he was saying but couldn't be bothered... Easier to revert back to my Sainsbury's Local. I have no issue with people wanting to speak their language but when you're at work, you speak English, just as I do with my Indian colleagues in the office. Secondly, you don't sl*g off your customers... Or you at least wait until they're gone. Even if I didn't understand bits of Sylheti, given that he'd started talking to the other "customer" straight after our interaction and both of them were looking at me, it was obvious they were discussing me. If you're going to leave a review, speak to corporate via social media. Having read other reviews I can confirm there's always stuff lying on the floor, the place has a sense of uncleanliness about it and I barely see the staff checkout manned.

   almost 4 years ago

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