Casa Maria Designs

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Reviews

1. Day Owen ★★★★★

   We looked at many aluminium pergolas and eventually found a perfect option from Casa Maria. Huge shout out to Ste for the brilliant communication with regards installation, and to Danny and Ewan for the efficient and professional install. They had it all wrapped up in a few hours and the quality is top notch. Definitely worth paying for the professional assembly to see it done right. Thanks guys!!

   almost 2 months ago
2. Anthony Evans ★☆☆☆☆

   Do not buy off these people the goods I orderd (dining Table) arrived damaged.they were having none off it after several emails they offered £30 refund as good will as the table comes like it so they say you are as a customer expected to use wood filler . I said this wasn't acceptable so they used the good will gesture to £40 . I tried to return but the cost off return was nearly £180 which as a customer you are responsible for the cost of returning the goods . I have now had a quote to repair the table £120 so please people read the Small print T&C check the returns address as i dnt think it exists . Be Careful horrible customer service lousy Company

   almost 2 months ago
3. Henry Maguire Counselling ★★★★★

   We are very impressed with the patio corner sofa with built in fire pit. The built quality is superb and surprising very easy to put together. The delivery was as expected and was kept informed by the driver. It looks so good especially in the evening with the fire on. If you are thinking of getting a new patio set, Don’t hesitate, you won’t be disappointed. An honest company who deliver what they promise

   almost 3 months ago

1. Susan Cotton ★★★★★

   absolutely fabulous . from ordering to delivery was faultless . communication was great. the furniture was so easy to assemble with very clear instructions. The quality of it all is great. would definitely recommend this product . THANK YOU

   almost 4 months ago
2. Ben Cook ★☆☆☆☆

   Terrible company! Please do not purchase from this business!!! First of all, I don’t like leaving negative reviews but unfortunately Casa Maria Designs have left me no choice. After 2-3 months of use the garden furniture has twisted (4 out of 6 pieces!) meaning that the table for example rocks backwards and forwards as well as 2 chairs and part of the sofa! The customer service is shocking! I asked for a full replacement or a refund as most of the set is faulty (I assume twisted in the recent heat) which they have refused. I’ve sent 10 emails with no satisfactory resolution. Really poor quality and service…. Stay clear!!!! Update: Casa Maria Designs expect me to dismantle the furniture set and check for bent parts which would take hours of my time. They also threaten legal action because of a poor review - see their email to me attached. I’ve given up and decided to place rolled up paper under the legs to stabilise them which is clearly not what you expect from a premium garden set. It could have all been avoided if they had been amicable and supportive of their customers. Like I say please stay clear. Really disappointing quality and service.

   almost 8 months ago
3. Lynne Jane ★★★★★

   My first time buying from Casa Maria design but it won't be my last. I odered this table after searching other sites it was delivered within the timescale & I'm absolutely thrilled with it. Its solid wood & heavy & the best thing is, it was £200+ cheaper than others I'd seen on previous sites. Well done Casa Maria I'm more than happy with my purchase.

   almost 3 years ago

1. Nigel Williams ★★★★★

   I recently bought the Roma sofa set. I looked at several websites and read the reviews. Almost all were really good, the odd one where there was a problem was resolved quickly. I wanted a coffee table as well, and was delighted when CMD said I could have a separate item. It’s arrived just a few days after ordering. 5 stars

   almost 3 years ago
2. Fallon Kelly ★★★★★

   Great customer service from this company, I’d been searching for this piece of furniture and this place had the best prices! They rang me the next day to confirm delivery and it was delivered that day by a Friendly helpful delivery guy ! Couldn’t recommend enough, Thankyou

   almost 3 years ago
3. Marta Linda Garrod ★★★★★

   Delivered within timescales. Had a little problem with one chair and Mark from Casamaria sorted it very quickly. Sales and aftersales service is fantastic.

   almost 3 years ago

1. Shannon Stewart ★☆☆☆☆

   Glass cracked on the chest of draws, unhelpful and unsupportive. Even asked if I could purchase a spare draw and they won't supply it.

   almost 4 years ago

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