Erin's been very patient, im a regular customer and ive always had a great time talking to her even if shes busy doing tasks, thanks!
SCAM PURCHASE I bought STEAM 'gift' card. The amount I requested was for a total of £210.00 by six Steam gift cards. Returning home later, I checked the balance, then I discovered that only one card with £35 was loaded, and no value for the rest five cards had not been activated by the till at your store. I visited store again. The manager and staff simply stated that there was nothing they could do and that a refund was not possible. I felt very confused and disappointed by this response. After some discussion, they only told me to contact head office directly. I made purchase and paid in full. Unfortunately, due to an error made by your staff, I had not received the correct amount nor any satisfactory resolution at the store.
Actually I went yesterday to get something and there was a lady I think I'm not sure if she was a manager or what she was very rude to other customer not happy to see that even though the security guy was same ! Avoid going here
DISTRESSING AND DISCRIMINATORY EXPERIENCE Really upsetting experience at this store yesterday. I was approached and told to “get out of the shop” because I had my medical service dog with me. I calmly explained that he’s a service dog, but the staff member demanded “proof” (which by law isn’t required and there isn’t such proof available.) He then accused me of shouting, when I wasn’t, I was simply trying to explain that I’m epileptic and rely on my dog for my safety whilst he was insinuating I’m a liar. When I asked for his name, he refused to give it. I was left shaking and extremely distressed, and unfortunately, the stress from the incident led to me having a seizure later on. Under the Equality Act 2010, anyone with a disability has the legal right to be accompanied by their assistance or service dog in public places, including shops and supermarkets. Asking for proof or trying to refuse entry is considered discrimination, as these dogs are medically necessary and trained to support their owners. The lack of understanding and compassion shown was shocking. Staff at Co-op should be properly trained on how to recognise and respect service dogs, no one with a medical condition should be made to feel like they’ve done something wrong for simply existing with the support they need. The whole experience has left me with real anxiety about even going near the store, in case I come across the same staff member again. It’s unacceptable that I now feel unsafe accessing somewhere I have every right to be. This has been escalated for a proper resolution, no one should feel unsafe or discriminated against in your stores. Co-op, please do better.
Asked for vape, giy behind the till was snappy and rude, asked him if he was alright and told me to get out the shop. Grow up. Avoid like the plague staff are rude
Didn't offer the full range of products usually available but the products on offer are of a high quality. Would have rated higher of not for a few gaps on the shelf
For a City Centre convenience store this is a flagship (not officially, in the traditional sense). I visited yesterday evening to drop off some parcels and pick up a few bits and pieces. All the staff, including security, were helpful and polite. I truly can't say that about every convenience store in the city. Your mileage might vary, but I was a happy customer.
Friendly staff. Great range of fresh items and good to go. Super handy for grocery delivery options and love the fact I can pick up and drop off my parcels including John Lewis. Great store
Ordered a pot noodle on deliveroo, they didn't have my flavour so cancelled the order. Called store and the guy said deliveroo don't supply an alternative flavour which would be the most obvious route you would think. Even if its not company policy he had me on the phone and chose to not do this for me as a charitable thing. Basically a robot male karen.
On visiting the shop today I found Elisha, one of the staff members to be very understanding of my student status. She answered all of my questions and so, going forwards I will know how to optimise my shopping trip each week. Thanks Elisha. Co-op should give this girl a raise or promotion!
Co-op Food - Manchester - Spinningfields is located at 18-22 Bridge St, Manchester M3 3BZ, UK
You can contact Co-op Food - Manchester - Spinningfields at +44 161 839 5805
You can find directions to Co-op Food - Manchester - Spinningfields by following this map link
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