The staff are professional, courteous, and helpful. They provide excellent assistance with consular services.
Paid for a visa £109 and apparently the staff member whose role it is to issue them was not available. I was only told this after making payment. It has been two months I have been chasing them for this refund and I have heard nothing. Over 50 emails have been sent and countless calls have been ignored. Do not go to this place! Buy your visa upon arrival much easier and safer!
My goodness these people are so rude. They should change their job if they are not happy. You can’t be treating people as if they are closing your boundaries. Please be nice to people. Thank you
Staff very polite and professional. Friendly and supportive
Why are these people employed at the SL Embassy? Authentication of any Sierra Leonean Documents seems impossible. The advice that I received from the Councilor is that I should travel to Freetwon for them to authenticate it. In any embassy they will take it and send it via diplomatic post if required. God help it’s citizens.
False statement of saying the receptionist being rude. 1) while we was on the line it did not take a minute and she picked immediantely. 2) She spoke politely, calm and understandable when talking to my mum. 3) I dont know about the embassy but I am sure they will improve it.
I would like to say that I am proud to be a British Sierra Leonean however....service is abysmal! Staff speak to guests as though they are 2nd rate and spend their time actioning requests really slowly. Time we get professional representation, its totally embarrassing when our London based diplomats cannot even give us a basic level of service. With the exception of a few (who are actually quite helpful) and of course the senior level teams, I really hope we see a shift in attitudes. On a positive note, visa turn around services are pretty swift which I'd expect at that price to be honest!
Sierra Leone High Commission is located at 41 Eagle St, London WC1R 4TL, UK
You can contact Sierra Leone High Commission at +44 20 7404 0140
You can find directions to Sierra Leone High Commission by following this map link
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