Adventures in Furniture Tottenham Court Road London

Reviews

1. Derek Simon ★★★★★

   AIF was recommended to me by a friend and the recommendation lived up to expectations. From the friendly and informative staff in their central London showroom to the support team on email. The experience was seamless Then the sofa arrived and that was the icing on the cake. The delivery people were exceptional, they moved an old sofa into an adjacent room. The new sofa now takes pride of place in my living room. Would highly recommend this company.

   almost 8 months ago
2. Laura Thomson ★★★★★

   Gorgeous table and chairs We’ve had our eye on the Calesa table for years and in the recent Warehouse sale we were able to purchase it, along with 4 Casti chairs. They fit perfectly into our new home and we are looking forward to many years of meals, chats and games nights around it. The service was excellent from initial order through to deliver. Thanks Adventures in Furniture, we are delighted.

   almost 9 months ago
3. Anti Antono ★★★★★

   I’m so happy with my new sofa! Great experience overall from viewing sofas in the showroom, customer service on all fronts (in person, email, phone) and having my sofa delivered and assembled quickly. Everyone I interacted with was just lovely, including the delivery guys. Thank you so much!

   1 year ago

1. nina foster ★★★★★

   I have now purchased 3 sofas from AiF - 2 plain and one sofa bed. I love them all - they’re really comfortable and stylish. The 2 plain sofas have aqua clean fabric which is brilliant and, although I couldn’t get that for the sofa bed l, it can be dry cleaned ( I’m hoping that works well!) All my purchases were arranged at the Islington branch with support from the main office for further enquiries. Without exception , the staff have been brilliant - helpful, quick to respond to questions and willing to spend time helping with decisions. The delivery guys were also great. Huge thanks to the team - I recommend them highly. Nina Foster

   1 year ago
2. David S ★★★★★

   Absolutely delighted with my new modular sofa from AIF! This is the second time I have bought one of their sofas, having been unable to find anything suitable from other familiar high street furniture stores where the quality of products and selection on offer is really lacking these days in my opinion. Adventures in furniture just seem to get it right in that respect and the team are a pleasure to deal with - would highly recommend!

   almost 2 years ago
3. Harry Ho ★★★★★

   My partner Charles and I bought a made to order pink velvet chaise sofa a few months ago from here. He actually works at the Tottenham Court Road branch and fell in love with this particular model. I was initially wary of spending so much on a sofa . . . truth be told I’m a bit of a Habitat fan. It took a fair bit of convincing! However, it’s turned out to be incredible value and worth every penny. It’s so comfortable we often fall asleep on it at the end of the day. It also helps it’s pretty fabulous to look at!

   almost 3 years ago

1. Lizu Bashar ★☆☆☆☆

   Headed to Tottenham Court Road knowing of the small selection of high quality furniture shops in the area and came across this shop. Although we found some beautiful furniture it’s a shame we couldn’t say the same about the customer service. My husband and I walked in, it wasn’t busy, the first thing I noticed was the weird side eye look of suspicion the male assistant with long hair at the till was giving us. No hi, hello, just weird stares. Anyway as we continued to look around I noticed an older white man and woman (yes me and my husband are not white) walk in to which the same male assistant greeted them asking if they needed any help. His attitude was a world of difference to what we received. As we were heading downstairs there were two female assistants - no acknowledgment. We were downstairs for a good ten minutes or so looking around, we were interested in some of the chairs and a lampshade but with the lack of assistance we decided to just leave. As we were walking out we were approached asking if we needed any help…what is the point in that? Usually going into these smaller furniture chains the customer service is on point, shame about this place. Especially the man with the long hair, it almost felt like we were being judged by him. Not nice. I know we could have asked for help, but after the very cold attitude of the staff it put us off and we almost felt like we were out of place being there. Anyways we ended up going to Calligaris and the Chinese sales assistant was friendly and helpful, maybe he could teach them a thing or two about good customer service.

   almost 3 years ago
2. Amanda Lewis ★★★★☆

   Highly recommended. Most comfortable sofa I have ever owned. Sales staff in the shop were extremely helpful. Sofa arrived early and delivery was efficient.

   almost 3 years ago
3. anita seth ★★★★★

   We stumbled into this store by accident and after Charles showed us the sofa bed we were thrilled. The quality and comfort was far superior than many others we had looked at. Charles is really great as he gave us no pressure but followed up almost immediately after we left with an email giving all specs and price. We went back a few days later to finalize our order and are so excited about receiving it. We really would recommend anyone looking for sustainable and great quality furniture to visit AIF and ask for Charles he is great!

   almost 4 years ago

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