Back2 International – Office Chairs and Furniture in London London

Reviews

1. Sophie ★★★★★

   I had my equipment delivered by Matthew last week. He arrived within the allocated time slot and set up my equipment promptly. He was polite and friendly and really nice to speak to during the set up, and showed me how the desk and chair can be adjusted. The company initially emailed me the wrong date for the delivery which provided some confusion and I had to contact them to query why I had received an email with a different date to what was confirmed over the phone which was resolved. I really appreciate Matthew sending me a message the day before my delivery with a 1 hour time slot since the company told me it would be between 8am-5pm. Overall I am very happy with the equipment and thank you to Matthew for making the delivery process smooth.

   almost 6 months ago
2. Georgia McNally ★★★☆☆

   Being able to choose a delivery day would make the whole process much less stressful or even just a little more notice so arrangements can be made. Communication before the delivery was a bit confusing. However, the delivery driver Matthew was superb. Nothing was too much trouble, he made me feel really comfortable, and he was incredibly efficient. His service really made the difference on the day.

   almost 7 months ago
3. Beth Wednesday ★★★★★

   Harry was absolutely fantastic. Despite the early morning delivery, he was incredibly thoughtful and considerate, making sure to keep noise to a minimum. He even noticed our cat and kindly asked about keeping doors closed to ensure she stayed safely inside. The chair and desk installation was quick and efficient, and Harry took the time to clearly explain how everything worked. We really appreciated his care and professionalism—thank you so much!

   almost 9 months ago

1. Laura Holmes ★★★★★

   Harry called me to give me a 30 minute warning of arrival, which I much appreciated. Meant I wasn’t just waiting around to hear from you! He was very friendly, quickly got all the items into my room. Showed me how to alter both the table and chair. It was great for it to be all set up for me!!! So helpful! Very very happy with the speed and efficiency of Harry! And he still was very happy to chat with me as he worked! It’s always nerve wrecking when someone is coming to your house, but he was very friendly, and made me feel comfortable! Thank you xxxxx

   almost 10 months ago
2. Kirk Cooper ★★★★★

   Nikola (Delivery Man) was very professional very polite. He showed how my chair operated with all the different settings. Built my desk quick and professionally and made sure it worked with electric and how to use the functions with adjusting desk height and how to lower again with the buttons. Back to international from start to finish were brilliant with communication once they received my order and kept me updated on progress and delivery date. Could not be more happier with the service and got my desk all set up with additional armrests, keyboard, mouse. I am now looking forward to using my equipment when college starts in September and studying at home in comfort and not struggling like I was before. Thank you very much for the equipment and delivery and the professional service that I received through our the whole experience.

   almost 11 months ago
3. Anwar ★★★★★

   I had a very positive experience with this company. They offered the chair at the lowest price and I was able to test the product before buying. I got very helpful and honest advice from Quy - without any hard selling. After ordering - the product was delivered without any issues at all.

   almost 3 years ago

1. Ilsa Hawtin ★★★★★

   Excellent products and prices, and service even better. From start to finish, it was a real pleasure to deal with Back2. It's quick and easy to speak to someone at the company, and Martin Corcoran was incredibly helpful in answering questions about the chairs I needed, delivery options, etc. He followed up with advice on the delivery time, and it was no problem to get a call 30 minutes before delivery. The delivery driver called ahead as promised and was super-polite and -friendly, without a slightest grumble about getting the chairs into the right room. And no huge boxes to unpack and recycle – Back2 had assembled everything and protected the chairs with bubble wrap. I'll definitely use this company again and recommend to everyone.

   almost 3 years ago
2. Penelope Huggins ★★★★★

   Highly recommended. A very well run office furniture company that know their products. You have to make an appointment to try out the office chairs, but that means you can take your time and make an informed decision when you get there. Really quick and helpful service - I made a decision on a Saturday and received my product on the following Wednesday.

   almost 3 years ago
3. Bradley Howard ★★★★★

   Excellent service - I called them in the morning, visited their London showroom in the afternoon, and the chair was delivered 2 working days later. There's a good range in the showroom - always book in advance because you can't just turn up. Tip of the day: always try out a chair before ordering it over the Internet.

   almost 3 years ago

1. Astri Arifin ★★★★★

   Incredibly happy with my new office chair. We came in to the showroom to try a few options and found the one we really liked. Customer service was very professional, knowledgeable and friendly. I ordered on Saturday, and the chair arrived on Tuesday. Delivery was speedy, and everyone was quick in response to every query. Thank you!

   almost 3 years ago

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