Cavendish Rentals · Lettings Agents in Mold/Yr Wyddgrug, Flintshire Real Estate Agent in Mold

Reviews

1. Kaya-Mai Winn ★☆☆☆☆

   If you’re thinking of renting through Cavendish Rentals — don’t. Unless you enjoy being lied to, ignored, and ripped off. We lived in one of their managed flats for 15 months. Throughout that time, they constantly praised us as “model tenants” who kept the flat in excellent condition. During inspections, they even admitted the hallway outside our flat was in awful shape — cracked walls, mold, and flaking paint — and promised to send someone to fix it. No one ever came. When we moved in, the flat was okay but far from spotless: marked carpets, a broken toilet, cobwebs, and plenty of dust. We cleaned, repaired, and looked after that place better than its previous tenants ever did. When we moved out, we professionally cleaned the carpets (with receipts) and scrubbed every inch of the flat until it looked better than when we arrived. The landlord confirmed there was no damage and said he was happy with the condition. Then came the sting: Cavendish Rentals hit us with a £215 “cleaning” charge — for a spotless flat they’d just praised. No justification, no evidence, nothing. Just another shameless attempt to squeeze tenants for money they don’t owe. To make things worse, the landlord, Ian Hart, ignored our emails for two weeks when it came to returning our deposit, dragging his feet the entire way. Only after constant chasing did anything move forward and after battles, the charge was reduced to £155, which we reluctantly accepted as we needed the deposit for our new house. Cavendish Rentals and Ian Hart are the perfect pairing of incompetence and greed. They’ll smile, make promises, and then quietly find new ways to take your money. If you value honesty, communication, or even the slightest bit of professionalism, avoid Cavendish Rentals like black mold — which, fittingly, is something they also ignore.

   almost 8 months ago
2. Zelda Tumblr ★★★★★

   I have been meaning to review this place for a few weeks! The lovely team at Cavendish rentals helped my partner and me find an amazing place to live. They guided us through the whole process, it was handled efficiently and we were moved in within less than 2 weeks! Thank you to Sophie who was a big help during the whole thing, I would highly recommend yourself and the rest of the team :)

   almost 10 months ago
3. Delwyn Roberts ★★★★★

   I recently let out my property through Sophie and Annie at the letting department, I couldn’t be happier with the service I received. From start to finish, they were professional, approachable, and highly efficient. They kept me updated at every stage of the process and made everything feel smooth and stress-free. Sophie and Annie really went the extra mile to ensure everything was handled promptly and finding the right tenants. Their knowledge of the market, friendly approach, and attention to detail gave me complete confidence throughout. I would highly recommend Sophie and Annie to anyone looking to let their property – they are a credit to the company and a pleasure to work with.

   almost 10 months ago

1. Анна Белоноженко ★★★★★

   We had a wonderful experience with Cavendish, especially with Sophie Lewis, who helped us find our new home. As a mother and daughter new to the area, we felt truly supported. Sophie was kind, professional, and genuinely cared about helping us. She made the whole process smooth and stress-free. We also want to thank Annie for her help and support along the way. Both Sophie and Annie were thoughtful, responsive, and went the extra mile. We’re very happy in our new home and truly grateful. Highly recommend! — Anna & Sasha

   1 year ago
2. ARUN OMANAKUTTAN ★★★★★

   Me and my wife have just gone to get our keys today and have been helped by, Sophie Lewis, and Natalie who has been absolutely amazing helping us move in. The process was done within 2 weeks, which was very ideal for us as we wanted to move as quickly as possible. Once again thank you Cavendish Estate Agent, Mold and Sophie Lewis and Natalie.

   almost 3 years ago
3. Andrew Evans ★★★★★

   We have rented a home through Cavendish, while having our own home refurbished, for over 12 months. The staff are outstanding - knowledgeable, helpful and quick to respond. Repairs were carried out quickly and well and, on the one occasion that contractors were not particularly good, they quickly sorted things out. Would highly recommend renting through Cavendish.

   almost 3 years ago

1. Stephen Forth ★★★★★

   On a personal level I have found the staff very kind & caring. Great work ethics and the staff have a great passion for their work. Which reflects to us as their customer. staff are very friendly & approachable in a very professional manner. Nothing is to much trouble. Going above & beyond.

   almost 3 years ago
2. Rita Branco Fernandes ★★★★★

   My experience with Cavendish Rentals is limited to a few viewings, but I can attest to how helpful, friendly and responsive Sophie Lewis has been, making the experience of viewing/renting a new place, which can be harrowing at the best of times, an enjoyable one.

   almost 3 years ago
3. Corrina Squire ★★★★★

   From the start, our experience with Sophie and The Cavendish Estate Agents, Mold have been very positive. All the questions we have asked about properties have been answered honestly and with lots of thought. Explaining the process and time scale has been a great help too. Thank you for your help. Corrina and Ron

   almost 3 years ago

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