Rowlands Pharmacy Ashurst

Reviews

1. sirkka byrne ★★★★★

   Always busy but staff are always professional and friendly

   almost 4 months ago
2. Danielle Criss ★☆☆☆☆

   If I could give a 0 I would. A clicky chemist with rude (if we don’t know you, you can wait with no respect or courtesy whatsoever! I work for NHS for a number of years. I feel embarrassed and it’s these rude “clicky” staff that give my employer a bad name. Disgusting and rude service. Awful!! And a HIGH staff turnover apart from the quite loud and arrogant lady who has extemely bad manners and extremely rude. Manners pleeeease???

   almost 6 months ago
3. Susan Roberts ★★★★★

   I cannot understand negative reviews on here. Lovely staff here and always happy to help you if possible . The chemist can only work with what the doctor sends through, so although it can be frustrating, it is hardly the fault of the pharmacy if something has gone awry in the system. Most of the time a solution can be found.

   almost 9 months ago

1. katie elizabeth ★★★★★

   amazing customer service!! lovely staff, so efficient and they had my prescription ready within minutes☺️ thank you!!

   1 year ago
2. Robin Dargavel ★☆☆☆☆

   What an absolute horrendous experience! Each time I walk into that awful pharmacy I have to wait for about five minutes before the staff stop their chit chatting and acknowledge I exist. They never have a prescription ready even if it's ordered the previous week. It really is a test of endurance, perseverance, self-discipline, self-control and grinding of teeth just to get through the Ashurst Rowlands Pharmacy experience. Staff, should you reply to this, please say that you will respect the people who keep you in a job and not ignore innocent people.

   almost 2 years ago
3. ELIZABETH BATEMAN ★☆☆☆☆

   What a joke as a chemist. You wait a long time to be served in the shop. When you need a perscription they never have the item and are of no help at all. The staff like to chat alot while you wait to be seen to. Three months on the run I have had to locate my husband insulin pen needles because they did not have them in stock and never bothered to inform me. Yet again another month when my husbands perscription has not been delivered to our home on time, and no communication from the to let him know.

   almost 3 years ago

1. daniel husted ★★★★★

   Absolutely wonderful staff. Very helpful... 10/10

   almost 3 years ago
2. RoarTalentz ★☆☆☆☆

   Annoyed is an understatement! Terrible experience all the time. I work 6 days a week and now the chemist decides to shut at 5pm because of covid! I'm Asthmatic and only finish work at 5! Why does covid give them a reason to shut 1.5 hrs early? If anything it should be open longer! Seen the staff through the window and was ringing desperately for an inhaler..they just ignored my calls. Will be complaining to higher management.

   almost 5 years ago
3. Phil Clements ★☆☆☆☆

   Called today at 5:20 pm to collect a prescription but shutters half way down. Supposed to shut at 6:00 pm? EDIT: Thank you for your response and the reasons you have provided are understandable especially at this time. As a general comment, it does appear though that the primary care provision in Skelmersdale doesn't lend itself to people that work. To have a pharmacy open from 10 - 5 and closed at lunchtimes doesn't cater for those working. I wonder, once this terrible pandemic has lifted, how the health provision in Ashurst is likely to cope with yet another influx of residents on the new development near St James. Time will tell I suppose.

   almost 5 years ago

1. Frank ★☆☆☆☆

   This used to be great chemist. It had staff who you knew, and staff who knew you. Staff that made you feel valued and cared for you. They have now all but disappeared and this manifests in your every dealing with the new incumbents. It is a veritable car crash of chaos. They can never find anything and even if you're the only person there to collect something be prepared for the wait, you'll be lucky to get it this side of the next century. When they have looked fruitlessly for however long, at snails pace, as they haven't got a hurry in them.. you will then get referred back to the Doctors to clear up the mess after their hopeless ineptitude..go to Boots other chemists are also available!

   more 8 years ago

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