Boots Pharmacy

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Reviews

1. SpevMoon ★★★★★

   I've recently changed to this chemist after years of using Chemist4U. Every single member of staff I've spoken to has been so kind and helpful and nothing is too much trouble for them, they take the time to deal with any queries patiently, they show genuine interest and they never make you feel as though you're wasting their time. Couldn't recommend them highly enough.

   almost 3 months ago
2. Mand Kc ★☆☆☆☆

   Wow a woman presented after a car crash, they didn't even offer her a seat! Got to admit this wasnt what i expected Absolutely disgusting, I went to wait outside with her for ambulance, spoke to the call handler on her behalf as woman in shock Use here regularly, hit and miss Lots of locums Some staff fab some just rude Slim pharmacist with glasses absolutely gorgeous . Thank you for your lovely manner

   almost 7 months ago
3. M S ★☆☆☆☆

   Some staff are fantastic but others are ridiculously rude. I won't put up with rude customer service and will be taking my custom elsewhere in future. I kindly request that the staff with attitude problems get a prescription (on repeat) to alter their shocking inability to do the bare minimum.

   1 year ago

1. Claire&Gen ★☆☆☆☆

   Went on at 17:28 to pick up prescription. Pharmacy closes at 18:00. Person at till rolled eyes at me. Went and looked at something without actually asking my name. So I'm not sure what she was looking at and told me I'd have to come back tomorrow. Told that they'd have to order stock in. I don't believe them can see a full pharmacy and pharmacist behind till. I'm not asking for anything unusual so don't believe they don't have it. I don't believe she actually looked at anything. If you ever go in this pharmacy after 17:00 they treat you like you're asking them for something outrageous even though they're open for another hour. This has happened to me so many times. A lot of us work 9-5 and can't get there before. The customer service is extremely poor. And if what they're saying is true they don't stock any standard medicines. Really, really fed up of this place and the staff attitude. Boots please can you help your staff out with further customer service training and maybe more support so they're not so moody. Maybe make clear that perscriptions have to be "ordered in" and can't be fulfilled the same day or in the last hour of business. I don't want to waste my time walking there in the rain when I'm ill and go for a night without my medication. It would be great if they could just provide an adequate service. This service is totally unacceptable and not good enough for a pharmacy that is meant to serve the local community.

   1 year ago
2. Kate Ryan ★★★★★

   I would like to thank the young pharmacist who today took me into a private space and listened to my health problems with empathy and compassion as I cried with pain and despair of my health conditions. A heartfelt thank you. Bless you.

   almost 2 years ago
3. Sue Harris ★★★★☆

   Very helpful staff, ready to oblige . Take time to explain medication. Thank you .

   almost 3 years ago

1. Jane Berry ★★★☆☆

   Really handy but wait ages most of the time, or medication isn't in stock. Staff are really nice friendly though.

   almost 4 years ago
2. Adele Edison ★★★★★

   Nice staff good selection of products

   more 7 years ago
3. Eve Gillies ★★★★★

   Very good selection, major Boots branch with all you would expect

   more 7 years ago

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