Been a landlord with (potter&ford) now Houseshaw since 2006 . Elizabeth and her team operate the landlord side extremely well . Best part is they are personally contactable regarding your properties unlike some other agencies . Highly recommend
As a Landlord I have been using Potter and Ford (now HouseShaw) for a number of years for letting and managing my properties. During that time I have developed a good working relationship with all the staff and I have always found them to be very professional and helpful. Some of my long-term tenants moved on recently and HouseShaw were able to re-let the properties to professional tenants very quickly for me. On the Lettings side I would particularly like to mention Elizabeth, Mithu and Lucy for their advice and assistance. I highly recommend them.
I had an absolutely fantastic experience with Houseshaw Letting Agency, and I cannot recommend them highly enough! From start to finish, the process was smooth, professional, and stress-free. The team is incredibly responsive and genuinely cares about finding the perfect home for their clients. A special shout-out to Mithu, who went above and beyond to make everything happen. Mithu was proactive, attentive, and always available to answer my questions. His knowledge of the market and dedication to customer satisfaction truly stood out. Thanks to Mithu’s hard work and persistence, I was able to secure my dream home without any hassle.
Richard French and the team at HouseShaw have provided an excellent service, since we began our journey to sell our house over 6 months ago. The marketing was better than our expectations, and the team in Chesham were very easy to deal with. Their regular communications kept us updated, and they've gone above and beyond in helping reduce delays in an awkward, long chain. THANK YOU to the whole team, for being easy to work with, friendly and very professional throughout. We wish you every success in the future.
Richard French and all the team at HouseShaw have done a brilliant job for my family - twice; once selling my own home and once selling a family property after a bereavement. We really appreciated their patience, good humour and sensitivity at a time of enormous upheaval. We are really happy with the service and wouldn't hesitate to use Richard and HouseShaw again. Excellent!
Really happy with HouseShaw agents. We have been tenants with them for more than a year and they always reply quick. Communication is friendly and you don't need to go through hundreds of staff to get things sorted. Have been communicating with Chloe recently and she was very helpful. But also thanks to all the staff and we wish you best of luck in business and outside of it.
After advising on and assisting with a refurb of our flat (carpets & paint job) HouseShaw got the place Let swiftly with a rent that gave me a great return on the cash invested. I’m now properly protected with rent guarantee (something I had no clue on before) and the tenants are fantastic, very happy being managed by these guys.
John and his team have been fantastic at helping us re- home a Ukrainian family that had been living with us here in the UK since the war started. He was attentive and met difficult time restraints at each point of the move in process. His team have dealt with cleaning and maintenance issues prior to the move and have have been there since to sort out any teasing issues. The bill service offered by House Shaw is fantastic and makes paying Utilities easy with a clear understanding of costs for budgeting. Without doubt one of the best Agents out there, and I have dealt with quite a few over the years! Thank you once again to John and the team…..You really are great and good to work with!
When I first moved in there was no internet for weeks- HouseShaw failed to mention this (and still tried to charge full rent). They have tried to take a hugely unreasonable chunk of deposit (£120 for cleaning and £250 for a mattress). Please be aware and take pictures for DPS evidence! Don't be naive like me and think they won't try it on. EDIT (REPLY): Please find attached a picture of the '£250 mattress' with accompanying broken furniture and smashed tiles. Also attached 'clean' 'fridge freezer'- you can see the dirt on the middle shelf and fridge door shelf. It is clearly not a freezer or clean. (Pics from initial handover). 3rd picture is of the room as I have left it (after spending a day deep cleaning). The reply below describes this as 'quite a messy condition'. I have rented for 10 years with various agencies- houseshaw are the first and only to make such ridiculous claims.
I can thoroughly recommend the services of HouseShaw's to any landlord. I've had a pleasant and efficient experience with them as I've transitioned my property portfolio from self-manged to now giving all responsibilities over to them. In particular their clear pricing, quality of work and close contact with me throughout the process has been exceptional. Thank you.
HouseShaw: Letting Agents is located at 112 High St, Chesham HP5 1EB, UK
You can contact HouseShaw: Letting Agents at +44 1494 715619
You can find directions to HouseShaw: Letting Agents by following this map link
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