Marshall Vizard Estate & Letting Agents Watford

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Reviews

1. Tan ★☆☆☆☆

   Avoid any properties from this agency for your own safety. Their flats are infested with mould and pests, which they deliberately cover up with paint and then blame you for. I was trapped in a year-long contract living with mould, and as someone with asthma, my condition has significantly worsened since renting from them. Their lack of assistance is appalling. They neglect their responsibilities and seem indifferent to the suffering of their tenants. Now, I find myself making regular visits to my GP just to manage my asthma. The staff is unprofessional, particularly Angela and Alycia, not to mention the owner, Neil Marshall. It’s clear they forget they are running a business and have a duty to respect their tenants. Once you sign a lease, you receive no respect or support. I've experienced extremely concerning behavior from the staff. Angela showed up unannounced and attempted to enter my property. Thankfully, I had the latch on; she even tried to reach through the letterbox. When I challenged her on this unacceptable conduct, she rudely claimed she had the right to do so, insisting she had given notice, which she did not. It was later confirmed no notice was given, yet I didn’t receive an apology. Neil Marshall took no action when I reported this incident. How can you feel safe or secure in your own home under these conditions? They are sneaky and scammers when it comes to retrieving your deposits. They refuse to give proof of invoices stating that tenants have not entitlement to view it, and purposely charge you more than the cleaning company that they hire. In light of these experiences, I urge prospective tenants to consider alternate housing options for their own safety and well-being. Please look elsewhere.

   almost 5 months ago
2. Heliga M ★☆☆☆☆

   very disappointed in this agency as first year it started well, but after renew onwards it was awful. we lived there almost 4 years and every year they made an massive increase in monthly payments which by the end i had an increase of 500£ extra from first year. which is not acceptable for what that flat represents. and the agent called Angie was rude every time she approach to see the property. every month they have something to see and something to do in our flat which is made our privacy insupportable.

   almost 7 months ago
3. catriona ramsay ★★★★★

   Highly recommend!! I recently completed the sale of my flat in Watford and was so pleased I chose to go with Rebecca and her team. Rebecca is very professional, friendly and approachable. She was always happy to answer any query I had promptly, which took a lot of the stress out by understanding the process. Rebecca kept me informed every step of the way. Thanks again for all your work. Catriona

   almost 8 months ago

1. Audrai ★★★★★

   I had a really positive experience with Marshall Vizard, and I can’t recommend them highly enough. Rebecca was fantastic throughout my entire purchase, always keeping me informed and often more proactive than my solicitors. She went above and beyond to smooth out any bumps in the process, making sure both sides of solicitors stayed on track. Jemma was a pleasure to work with as well. Her calming demeanor and efficient communication ensured things kept moving along seamlessly. Having dealt with some disappointing estate agents in the past, I’m so pleased to have found one that truly stands out. Marshall Vizard is now in my top two, and I wouldn’t hesitate to recommend them to friends and family. They’ve definitely restored my faith in the industry!

   1 year ago
2. Glynne Phillips ★★★★★

   Having previously used Marshall Vizard to sell our family home, we had no hesitation in choosing them again to sell our apartment. From valuation & marketing to final completion they provided an exceptional service, keeping everyone in the loop during every step of the way. A great local independent estate agent, with great values who really do go that extra mile. Thanks Rebecca for making it happen!

   1 year ago
3. Amber J ★★★★★

   We have been with Marshall Vizard for 3 years and only left due to relocation. We have personally dealt with Kerry, Michelle, Alycia, Kai and Neil who have all been amazing. They are all very lovely and professional and also very prompt at getting back to us. They found us a new flat when we had to move out of our old one. They have always been so helpful. If we ever come back to Watford we will definitely go through them again. Thanks for everything.

   almost 2 years ago

1. Danzel Fernandes ★★★★★

   Marshall Vizard Estate agent and the team members have been very helpful from the start till the end of the term. Their approach has been very professional and would treat with good care. Any actions if required would be taken care in due time as promised and well informed. I have experienced excellent service and support in any matter talked about with the team. It was a wonderful experience … Thanks Marshall Vizard and the team.

   almost 2 years ago
2. Matthew Wallace ★★★★★

   I'd like to personally thank not just one person, but the whole Marshall Vizard team that I had the pleasure of dealing with during our tenancy. Dominic, Michelle, Alycia, Rebecca, Neil, and Kai made the whole process incredibly smooth, resolved any issues we may have had practically immediately, and were always understanding of the situation at hand. I wouldn't hesitate to rent through them again should I be back in the Watford area in the future!

   almost 3 years ago
3. Emily Lynn ★★★★★

   Rebecca at Marshall Vizard handled our sale wonderfully! She kept us well informed and calm at every step in the process and communicated with our solicitor and the estate agent of our onwards purchase proactively. Her professionalism and expertise remained constant throughout. Thank you Rebecca and team we would not hesitate to recommend you to anyone. Emily & Matt

   almost 3 years ago

1. Temenuzhka Tsankova ★★★★★

   We just completed our first property purchase successfully! Marshall Vizard have been amazing! Rebecca kept us up to date the whole time from day one when our offer was accepted till the last day when the completion took place and she gave us our property keys. The process were made easy for us, all our questions answered, and she kept us relaxed and informed the whole time. Thank you so much for all your nice work. Definitely recommend!

   almost 3 years ago

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