The Scout and Guide Shop

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Reviews

1. Jennifer Egan ★★★★★

   Lovely items sent by post fast a well packed .

   almost 3 months ago
2. Elisabeth Verrier ★★★★★

   Excellent customer service! The team kindly arranged for my order to be sent out early and it arrived just in time for my son to wear to Cubs Remembrance Parade. So refreshing to experience such helpful and efficient service – thank you!

   almost 4 months ago
3. Cath Douthwaite ★☆☆☆☆

   Arrived at 13.55 on Saturday, just to see staff locking the door, staff unhelpful, won't be visiting again.

   almost 4 months ago

1. Alexander Bradley ★★★★★

   The staff offer very good service with fantastic knowledge of the Scout badges and uniform and wide availability of uniform and blanket badges.

   almost 5 months ago
2. David unstead ★★★★☆

   Just OK Good Stock We Called for staff for 3 minutes what was odd would come back though. Had a Car Park What was a Plus. Staff was friendly

   almost 6 months ago
3. Gavin Pogmore ★★★★★

   I travelled from Mansfield Woodhouse today to pick up a cubs jumper for my daughter. Upon arriving realised I had not took my wallet, on any normal occasion this wouldn't have been an issue, however my bank had been hacked so my google pay wouldn't work. The colleagues in the shop at the time were amazing & very understanding. They helped me purchase my stuff through ordering and using PayPal online. Thank you so much as I didnt want it to be a wasted journey. Both colleagues are a credit to the store.

   almost 3 years ago

1. David Kemp ★★★★★

   Super friendly and helpful staff in a shop where you can get all the kit you might need

   almost 3 years ago
2. Angela ★★★★★

   Visited today to purchase a Brownies uniform. Very friendly and helpful gentleman. Daughter was able to try on multiple sizes until she was happy. Plenty of stock available. Glad that we went to the shop rather than just buying online. One very happy little girl now! Thank you!

   almost 3 years ago
3. Kelly Cheale ★☆☆☆☆

   DO NOT USE! If I could give 0 stars I would! Ordered 2 weeks ago and still not arrived! Phoned last Thursday and was told it had been sent - Royal Mail only received it the following day proving it had not been sent! Uniform now not arrived in time for my sons investiture tonight! When I’ve tried phoning today they are claiming they can not hear me! Terrible service!!

   almost 3 years ago

1. Kim Brown ★★★★★

   I visited this shop in November 2022 and wanted to share my very positive experience. I had previously considered ordering uniform online but I am so glad I visited our local shop. The shop was easy to find and had a free car park round the back. There was plenty of uniform in various sizes available to try on and purchase. There were also a few offers on bundles of uniform which were not available online. The service I received was excellent - the gentleman who assisted us was extremely friendly and helpful, and made it a really nice experience for my children and I.

   almost 3 years ago

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