Vale Veterinary Group

Photos

Reviews

1. Sue Spargo ★★★★★

   We had to say goodbye to our Bonnie yesterday. She collapsed at home and when we arrived Will was waiting for us. Unfortunately she was too ill and we said our goodbyes. Thank you to Will who was fantastic and was so caring. I have been with Vales for years and the receptionists are very caring and friendly once again thank you from Sue & Vicki

   1 month ago
2. Tania Clark ★★★★★

   Had my beautiful JR Tilly put the sleep yesterday, Vales Kidderminster when above and beyond to make this experience as stress free as possible. From the receptionists, Nick and the lovely nurse each and everyone showed so much compassion and respect at such an horrendous time. Thankyou so much to all incredible service and staff .

   almost 2 months ago
3. S Rees ★★★★★

   I have been a client of Vale Veterinary Group Kidderminster for over 30 years. All of the staff are friendly, helpful and professional. Most recently my dog had a mass removed from her eyelid and it all went very well - Will ( the vet) was was happy to answer the questions I had, and I received a follow up phone call from one of the nurses. The receptionists are friendly and welcoming and also provided the information required for my pet insurance claim. I can highly recommend this practice. Thank you to all at Vale Vets Kidderminster

   almost 2 months ago

1. Jean M ★★☆☆☆

   I was goingbto.ley this go but cant.Still feeling sad at loss of our nearly 21 year cat Cleopatra whom sadly had cone to the end of her time in June whilst we away on holiday, poor brother and sister in law had to take her to be put to sleep. She had been having monthly painkiller injection for about 3 years so well known there. But still feel sad that my little soul mate didn't warrant a sympathy card being sent to us from vales afterwards, when I know other people have received them , felt she and us overlooked, and didnt matter, -especially after I was handed incorrect envelope of her paw prints and fur, - ok I should have checked the address on the envelope before leaving, but wasn't really in the right frame to think to and realised the mistake after finding a different coloured fur in envelope . Felt slighty let down and overlooked by a place I've used for a long time for cat care , shan't use again in the future

   almost 4 months ago
2. Sylwia Kozlowska ★★★★★

   This was our first visit to this clinic, unfortunately linked to the passing of our cat Polik, a stray we had been caring for over the last nearly two years. He was brought in by some very kind people, and we are grateful to them, as well as to the clinic, for the care they provided, offering him comfort and relieving his suffering. This situation has broken our hearts, but we are extremely grateful because the clinic showed us empathy, patience, and gave us time to say goodbye to our cat. Their care and kindness went beyond what we expected, and it was clear they treated our cat with respect and tenderness. His small body was returned to us in a beautiful box, which allowed us to take him home, say our final farewell, and then bring him to the crematorium. We are deeply thankful to this clinic and highly recommend it to anyone. We also think we will be returning here in the future.

   almost 5 months ago
3. Fidelma Dalton-O'Connor ★★★★★

   number of occasions vs a vs the health care of our beloved Jack/whippet terrier; on every occasion from our vet Ana Roberts to the front of house reception staff; we have experienced "nothing" short of a "very" professional friendly and caring and focused service to Jimmy-Choo and to ourselves; for which we are and continue to be "beyond" measure enormously appreciative and grateful for. A "FABULOUS" team of individuals; we have no hesitation in highly recomending Vale Veterinary Practice and its team to the broader community; A******.

   almost 2 years ago

1. Lucy Boden ★★★★★

   Absolutely fantastic vets, lovely staff too. Will definitely be using them for all of my animals!

   almost 2 years ago
2. Anne Bourne ★★★★★

   I can't thank Vale staff enough for everything they have done for Jess, who sadly passed away on Friday. Everyone is so compassionate & welcoming. We have been coming since Jess was a puppy & was injured in a road traffic accident, they saved her life so we were able to enjoy her for just over 14 years. She as had lots of different medical needs during that time & the care she as recieved as been brilliant. We would recommend Vale to anyone. Hopefully over time we would love another dog so we will be back! Thanks so much to all you special people from us all ❤ xxx

   almost 3 years ago
3. grace gallis ★★★★★

   Vales service has always been amazing, they have looked after several of my cats. One in which we lost yesterday, their compassion and car was amazing and made everything that little bit easier. Couldn’t recommend them enough. Thank you to all the staff for being so kind and loving towards our animals.

   almost 3 years ago

1. Yvette Hill ★★★★★

   Brilliant service from receptionists. Very caring and informative treatment from the vet. I’ve always attended here since moving to Kidderminster 10 years ago, wouldn’t go anywhere else.

   almost 3 years ago

FAQs