Animal hospital in Kidderminster

“My poor little rat, Rue, went to sleep yesterday at companion care. The experience from start to finish was so kind and compassionate. On the phone they were gentle explaining our options, and when we entered the receptionists were so lovely. When we were called in the vet did a check over to make sure it was the right decision which made me feel at ease knowing it was 100% the best choice. The vet explained everything start to finish and was so incredibly patient. She got Rue a blanket and let us spend as much time as we needed with her. Afterwards she was still lovely and reminisced about Rue with us. I couldn’t have asked for a better experience within such a sad situation. Everyone working there is understanding and caring. I couldn’t recommend anywhere better.”

“Brill vets, lovely staff very friendly, great service have looked after my two dogs and cat very well over the years”

“We needed a vet to check a pony / do a vetting under some rather difficult circumstances and also at very short notice. From the moment I spoke to Rosie on reception the situation was not only sympathetically understood but handled with the utmost professionalism. With less than 24 hours notice on Friday the check was arranged the following day on a Saturday with a senior partner who did the most thorough job and handled the situation with such professionalism. I cannot thank or recommend this vetenary practice enough. Thank you to all at Field House and especially to Rosie and Claire. How lucky we were to have called you.”

“Always a warm welcome would never consider changing as we have been using for years for our pets and have never been disappointed with the care shown towards our babies.”

“I would trust any of the vets at this practice with all my pets. All the people are efficient and friendly—such a welcome change from my last vets. I am so glad that I changed to them.”

“Had my beautiful JR Tilly put the sleep yesterday, Vales Kidderminster when above and beyond to make this experience as stress free as possible. From the receptionists, Nick and the lovely nurse each and everyone showed so much compassion and respect at such an horrendous time. Thankyou so much to all incredible service and staff .”

“Despite my parent’s dog being registered locally with another veterinary practice and me ringing during their opening hours expressing concern that the dog needed to be seen urgently, I was declined an appointment. I was left ringing round and Shepherd’s Vets came to the rescue with an Out of Hours appointment at home to sadly put to sleep their dog. The visiting vet and nurse were compassionate and caring and I can’t thank them enough for their support during what was a difficult and heartbreaking position. The only vets locally to do home visits and I will transferring my cats to their care to ensure I don’t have a repeat experience of being declined an appointment in a pets hour of need!”