📍 Unit 201 Dean Street, Overdale, Telford TF3 4BT
📍 Address: Unit 201 Dean Street, Overdale, Telford TF3 4BT, United Kingdom
📞 Phone: +44 1952 292301
🌐 Website: hsamuel.co.uk
My wife was looking for earrings and found what she wanted in the Telford store. We were impressed by the friendly staff. It was Elisha who served us and she could not have been more helpful or patient, taking time to answer our questions. She is an excellent ambassador for H Samuel.
Came into H.S jewels on a rainy day and asked if I could have my chain shined. Toni and Charlotte went above and beyond and did an amazing job. Thanks again Charlotte and Toni!!!
Went to the store on 10/7/25 looking for a particular watch. They searched online and contacted other stores but to no avail. It was a hard to find special edition watch. However the girls then asked if I had an alternative watch in mind. Again they searched for this watch in the same way. Even did a price match. They found it. I was extremely impressed with Emily and Sue. Their customer service was second to none, they went above and beyond my expectations and I came away with an even better watch. Emily and Sue sparkled. By far the best diamonds in the store.
Went to the Telford store to exchange our wedding rings for a different size, Sianey went above and beyond to assist us. Sianey was genuinely interested in resolving the ring issues and we will remember this next time when we want to purchase jewelry. Many thanks ❤️
H Samuel Telford Town Centre, Telfor, Shropshire. 20th March 2023 I purchased a necklace from H Samuel in Cannock last September for my Daughter's birthday. Unfortunately the chain has broken on 3 occasions, the first two times we took the chain into Hinds, another Jewellers in Telford to be repaired as we had used them to resize a ring recently. Feeling a little disheartened I decided to pop into the Telford branch of Samuels as I was in town anyway and ask what their thoughts were on what my best course if action was, was it worth me going back to the Cannock branch could they help? I have to say, I was completely blown away by the help the branch gave me, not only did they contact the Cannock branch to find out the details of the sale but they took it on themselves to offer a replacement regardless of the fact that it could have been accidental damage ( i had also had it repaired elsewhere) Regardless the gentleman replaced the necklace and i have paid for a 3 year cover too. I can't thank the gentleman and young lady I spoke to enough, how refreshingly kind and professional. Thank you so much and I will be a returning customer. Mrs Pam Knight
Bought our wedding rings, staff were really friendly and happy to help
Popped in looking for a watch and was greeted by the friendliest lady. I think her name was Hannah and she was over from the Cannock store. She was so helpful and attentive. Great to walk on somewhere and made to feel welcome.
A lovely little store with lots of variety and really competitive prices! Staff are friendly and happy to help with any questions you might have.
Great service, ordered a watch online and it was delivered within 48 hours. Watch needed adjusting took it to the Telford Town Centre shop and the staff was very helpful and adjusted it on the spot. All done within 10 minutes. Great all around service.
H. Samuel is located at Unit 201 Dean Street, Overdale, Telford TF3 4BT, United Kingdom
You can contact H. Samuel at +44 1952 292301
You can find directions to H. Samuel by following this map link
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