Fox Hollies Leisure Centre Birmingham

Reviews

1. Jared Naven ★★☆☆☆

   Fox Hollies Leisure Centre has very much gone down hill. After their recent "refurbish" of the gym facilities they only removed a lot of the machines and sectioned off part of the gym as a "ladies only gym". Where I can understand the desire for privacy when exercising it is completely unnecessary as everyone keeps to themselves, aswell as this I think the sexism and discrimination demonstrated by their facilities has no place in the modern day society and I personally enjoy a diverse environment. In addition I think it's unfair that female gym members can use the full facility whereas male members cannot. Aswell as this the machines in the main area are often out of order and remain that way for months on end without being repaired, also there are often buckets around the place as the ceiling leaks whenever it rains. The memberships are reasonable however there are no family discounts and we pay for 4 individual memberships. Also the memberships only include access too the gym, classes and the pool, however if you wish to use the badminton or squash courts you have to pay for it despite having a membership. Staff are often rude and unhelpful and generally avoid answering questions (but this does not include one of the most dedicated and genuinely lovely employees I've ever witnessed who always puts a smile on our faces - Kaz Mamood). As a result of all of these inadequacies to the surprise of no one they have already lost many patrons and we ourselves only continue to go as it is local, as a word of advice from myself if you can go anywhere else do so.

   almost 6 months ago
2. M L ★★★★★

   Very special thanks to Adele ❤️ I remember her friendly face from years ago and was very happy to see her again, always polite and kind ❤️ I have tried ladies Gym today, it is good and clean. Nice atmosphere generally. I'm hoping to join soon when my knee pain is better. Thank you

   almost 7 months ago
3. muhammad mukarram ★☆☆☆☆

   Booked a class, and because of the rain got delayed by 10 mins. The instructor refused to let me join the class and did not even hear the reason. Extremely rude behaviour. Am I going to leisure centre or to a business meeting? Next time will make sure to go in with formal dress and tie.

   almost 8 months ago

1. Naina Begum ★★★★★

   I can’t speak highly enough of Adam and Emma at FOX Hollies Leisure Centre! They greet me with a big smile and make me feel so welcome. They’re always happy to help, whether it’s answering a question, giving a bit of advice, or just having a friendly chat that brightens my day. You can tell they genuinely care about the people who come here, and it makes such a difference. The leisure centre is great, but Adam and Emma are what make it feel like a community. Thank you both for always going the extra mile!

   almost 11 months ago
2. H Crouch ★★★★★

   I come here for the pool. Has a wide range of swimming sessions. Lots opportunity for free swimming, lanes, fun sessions for for kids etc. Changing rooms and showers are generally in a reasonably clean condition.

   1 year ago
3. Ren Amamiya ★★★★☆

   this is where i come to lift weights and try get ripped. it's decent. i only come for the gym. there's a decent amount of machines, treadmills etc. it can get busy and when that happens you finna have to wait. main problem is that the weights section is too small, like only two squat racks and one bench for the bench press. there's also a nice angry guy who works here.

   almost 3 years ago

1. Ali Husnyn ★★★★☆

   One of the best leisure centre in town. Highly recommended. They just need to increase gym size. Swimming pool is best and staff is very friendly

   almost 3 years ago
2. Caitlin Williams ★☆☆☆☆

   Very very poor. The pool and changing rooms are in a shocking state of disrepair. There are cubicles and lockers without doors. The changing rooms are filthy. The steps to the right side of the pool are out of use meaning anyone finishing a class in the right hand lane then has to walk back through all the other lanes where people are swimming. I only wanted to join this centre for one month while my regular pool was out of use. When I explained this to the staff member I was told this was fine. I was not informed that I would have to cancel my membership in writing giving 30 days notice at any point. Towards the end of the month I cancelled my direct debit so it didn’t renew and thought that would be fine. Instead I get hounded and harassed for £30 payment for a second month membership which I did not want and did not use. Staff at the centre told me I should have read the terms and conditions and would not help even when I pointed out that I had not felt the need to read the terms and conditions as I trusted the information provided by the staff member. The contact number for payments just cut off repeatedly. For a company to insist on this payment, even when the circumstances have been clearly explained, and when a member of their staff is clearly at fault and providing inaccurate information, is nothing short of appalling, especially in the current financial climate we are all struggling with.

   almost 3 years ago
3. Sonia Dworkin ★★★★☆

   I went to foxhollies leisure centre this week, I asked the receptionist for directions to get to physio, but I wasted 10 minutes trying to find where it was located. It has not been clearly sign posted. I felt as though i was disturing the receptionish. I have prevously used their facilities and found them to be adequate. I have been there recently and I have that the receptionist was very friendly and knowledgeable on the services that they offer. I have recently been working out at the gym for health care and body fitness and I found that the equipment is in very good condition and quality. There's always wipes and spray where you can spray equipment before use and the gym always is clean and staff in the gym area friendly and knowledgeable.

   almost 3 years ago

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