Visited today got treated to some fabulous jewellery I have to say the customer service was outstanding thank you x A must visit when in york Beautiful collection of goodies x
Visited this lovely store and was served by the genuine, not curated, very informed staff member Rachel. Bought a small cache of zoo animals and their jewellery is top notch. Want to thank Rachel and her colleague for their time, excellent service and casual chat that started at 5 Guys and crossed the 7 seas.
I called in today to ask for a repair or replacement for a bracelet. The assistant said that the bracelet was robust and would not have exhibited the damage without trauma. My granddaughter is as honest as they come and would have told me before I went to York. The offer I was given was 10% off a new bracelet as they did not give credence to my explanation . I will not be shopping at Palenque again.
Great Products and GREAT service! Lisa helped me choose the right earrings for my mother’s birthday, giving me various options, allowing me to remotely make the best/most informed decision! Highly recommend.
Lovely jewellery at a reasonable price. Bought some earrings for my mum for Christmas!
Delighted to come across Palenque in York today. I used to be a regular customer at the Chester branch before it moved away. Their jewellery is just as lovely as it ever was & the staff just as proud of their product as ever. Good to know you're on line too!
Absolutely lovely staff, a young man and a young lady, really patient and helpful as I made my choice of earrings. The jewellery is stunning and so unusual. Will definitely be returning to purchase the ring and pendant to match. Many thanks
We were on holiday last week in York, when we came accross Palenque. It's such a lovely shop, beautiful jewellery, and something for everyone. I was served by a lovely lady, so friendly, and helpful. I bought the gorgeous Foresta Divine Hoop Earrings. Hope to visit again soon.
I love this shop and have bought presents and things for myself too. I bought some earrings a couple of weeks ago for a friend's birthday and obviously couldn't go to the shop. It has made me wonder if free postage for items £50 or over might be an idea to sell more online at the moment. Just a thought!
Palenque Jewellery is located at 60 Low Petergate, York YO1 7HZ, UK
You can contact Palenque Jewellery at +44 1904 638152
You can find directions to Palenque Jewellery by following this map link