Jewelry store in York

“Mark was most helpful in April in the York store. Unbeknownst to my partner at the time, they chose their engagement ring. Many months later, and via a temporary Haribo ring at an Ed Sheeran concert, we got engaged. The real ring arrived shortly after and this weekend I was able to surprise them with the very ring they had chosen months earlier. Many thanks to Mark in store and Poppi in the office for their help and support.”

“Me & my daughters all had our new piercings down with Iain today and we were so impressed! Very friendly, reassuring and a great piercer for sure! He fitted us all in last minute and we are all really pleased. Highly recommend”

“Sarah is fantastic at selling designer clothes. My wife has taken many items to her for the past 2 years and is delighted with the sales Sarah makes on her behalf plus the services she provides as a seller. Highly recommend to all ladies who have never thought of using Sarah’s exclusive personal service.”

“Brilliant John is a complete antique Guru, a complete gentleman with outstanding knowledge of all things olden..”

“If you like real gems and magical jewellery this is the place for you. They offer a bespoke service of high-end stones and precious metals. It's really easy to get carried away. I visited with my partner/fiance and we went away and compared prices and quality at jewellers at Meadowhall the quality of the stones and uniqueness of pieces at Ogdens was far superior. As for the price, it's comparable. If you want to buy run-of-the-mill jewellery that everyone will buy then go to your high street store ( and you'll still pay a lot for it) if you want quality stones and high-end metals that are special then Ogdens is worth a visit.”

“The guys behind the counter with both professional and personable. Got a reasonable price for my goods.”

“Great service as always! Brett always makes my daughter feel at ease. Got the pleasure of Honey piercing my conch, and again, made to feel at ease and both very professional. Wouldn’t use anywhere else in York for a piercing ! I picked a piercing and Brett was honest and told me it wasn’t ideal for my ears. He advised what would be best and we went with that! Ellie was very polite and helpful too. Thanks again”

“I recently bought a ring from Ernest Jones and couldn’t be happier with the whole experience. The staff were incredibly friendly, knowledgeable, and patient, helping me find the perfect piece without any pressure. The ring itself is absolutely stunning – beautifully crafted and excellent quality. The service felt personal and professional, and I left feeling very confident in my purchase. I’ll definitely be returning for future jewellery and would highly recommend Ernest Jones to anyone looking for something special.”

“I loved the whole experience when I went in to Bradley’s in Helmsley and spoke to a lady called Clare. I was looking for a wedding gift for our daughter and son-in-law. Clare was exceptional as she was so friendly and helpful and I ended up buying a set of Cobra candlesticks which are absolutely beautiful quality and I know they will be treasured.”

“Lovely shopping experience purchasing watches for my daughter’s 18th birthday back in March with Lee and again this week, purchasing a watch my son’s 21st birthday with Max. Excellent customer service, no pushy sales techniques and complimentary fizz…lovely treat. This kind of customer service is becoming quite a rarity these days and should be highly commended. Thank you again to a great team at Berry’s York No.1 Stonegate! Highly recommend.”

“I had a great experience and best service at H Samuel York. Ella and Avant were really amazing at executing customers abstract thoughts. I wish Avant all the best as he has just started his journey and he is really doing great, very professional and keen listener. I would love to visit again.”

“5* review for Akash in York Outlet store - very friendly and helped us find our wedding rings for a great price! Very patient and didn’t rush our decision at all! Thank you Akash!”

“We had an absolutely wonderful experience with Kay, Zelda, and the entire team at Bradley’s Jewellers York. Kay helped my (now) husband find and design the most perfect engagement ring, and we later returned for our wedding rings with the support of the amazing team. From start to finish, we felt truly special – it was a delightful journey. Everyone was so warm, welcoming, and made us feel completely at ease. Their knowledge and passion really shine through in everything they do. The shop itself is beautiful, and the vibrant window displays outside are a perfect reflection of the warmth and personality inside. We couldn’t recommend Bradley’s Jewellers York more highly, and there’s no doubt we’ll be back in the future. Thank you again.”

“Fantastic service. We'd been looking for a repair service for a while and stumbled upon this place whilst away for the weekend. Within 2 hours of an initial chat we'd had two repairs carried out to an excellent standard. Thank you to the team for the quick and perfect job done.”

“amazing customer service - repaired my engagement ring after it was slightly out of warranty. as i don’t live in york they arranged for this to be sent out and posted back with no issues. we will be back for our wedding rings before sep 2026!! thank you again.”

“I was looking for an eternity ring for my wife. I dealt with Max from the Berry’s shop in Stonegate York. From the outset Max was professional, knowledgeable, courteous and extremely helpful. He helped me choose a ring, incidentally made by Berry’s, and made the whole process a breeze. What’s most important is my wife was thrilled and although slightly too large Max arranged for the ring to be sized properly. All in all I cannot find fault with my experience and would highly recommend Berry’s, and Max, to any potential buyers. They also have a superb range of watches but at the moment I am resisting temptation!”

“We did the wedding ring workshop with Helen and are so pleased with our decision. Helen was friendly throughout the ring making process and in our communications beforehand. Her knowledge and expertise meant that we created beautiful rings which were exactly what we wanted. On the day, Helen guided us through each step of the process so we ended up with very meaningful and sentimental wedding rings. Additionally, the prices are incredibly reasonable.”

“Communication with Sally was fantastic - she was very accommodating at every step. The workshop itself was really interesting and Sally was very knowledgeable. The atmosphere was very welcoming and relaxed and we found her to be a really kind and lovely person. In our workshop we had the opportunity to try different techniques and we were all really happy with our final product! I would highly recommend a workshop with Sally - it was a fabulous experience!”

“We had our wedding rings made bespoke by Werk. Mandy was able to really understand exactly what we were describing and translate it into reality. Thank you so much, we are so delighted & would recommend Werk every time!”

“Jessika, from the York store was so helpful today - helping me select a meaningful pair of earrings and a gift for my Son. I wasn’t feeling too well and she was very patient with me and my Husband whilst we selected the items we wished to purchase. Thanks so much Jessica xx”

“Such a lovely shop and so many unique items could have spent hours choosing. Staff were very helpful. Would definitely be shopping there again. Would recommend anyone visiting York to pop in.”

“such beautiful jewellery!! the lady who helped me and my boyfriend (so sorry i didn’t catch your name, she had a eastern european accent) was absolutely lovely !! she was so helpful and friendly she made the whole experience so welcoming and was so nice to just talk to :) 100% recommend, gorgeous handcrafted silver with such pretty designs !!”

“My daughter and I visited the store to look for shoes to match a Hobbs outfit I had bought for her wedding. The two ladies working in the store were just lovely and gave the most fantastic customer service. They were charming, nothing was too much trouble for them and there was no pressure to buy - just genuine warmth and enthusiasm. They both shared our pleasure in finding exactly what we wanted - we left with the perfect shoes and are already planning our next visit”

“Called in today to have a watch strap fitted and to my amazement was told no charge involved. If only other shops were as honest and kind and willing to help like the young lady who I dealt with was the world would be a much better place. I would like to thank them again and will certainly pay them a visit in the near future. One Happy customer.”

“Great Products and GREAT service! Lisa helped me choose the right earrings for my mother’s birthday, giving me various options, allowing me to remotely make the best/most informed decision! Highly recommend.”

“I was looking for a delicate bracelet to compliment my dress for my sons wedding. Rowan, who served me, was so helpful. She asked whether I had a photo of my outfit and what I had in mind. I was looking for inspiration and she delivered! Choosing four bracelets that were absolutely stunning and within budget I really struggled to choose just one! Therefore, I bought three, two for me and one as a gift for my future daughter-in-law (see photo). She modelled the bracelets for me and patiently looked at which two bracelets commented each other. She was so helpful and I found the whole experience really enjoyable. Also bought some diamond stud earings. A free tote bag finished my purchases. Well done to this store. They know what customer service looks like”

“Note this is now a "Brown and Gold" branch. My friend wrecked a masonic ring of sentimental value. We only went in the shop while on a weekend break to York and are very glad we did. The staff (and the owner!) were very good and organised the estimate, then the repair and then sending the ring to us at the other end of the country. We are very happy with the craftsmanship. If every company and organisation could match these standards, life would be a dream!”

“Customer Service second to none. Kind, friendly and Great understanding of your style and needs. Staff make you feel special and valued. Couldn’t ask for more.”

“The only one in our city now., hope we never lose this one..it's a large store not a piddling small one, so lots to choose from... new stock & many rails of reduced also! Love New Look❤️”