Store in York

“Got a flat and needed a replacement at the roadside. Rang and was told they'd be there within and hour to replace the tyre. About 30 minutes they were there and I was on my way about 15 minutes after. Would definitely recommend, fast response and good price!”

“I had such a lovely experience in York Store from City centre, last week. I recieved all the information regarding my holiday that Michelle booked for me and my family in Lanzarote, Spain. Michelle was amazing. Very friendly, lots of helpful information and she just remind me how nice is to purchase a holiday package in store and not online. Great experience. Thank you Michelle.”

“The BIGGEST thank you to Tom who helped me with ski boots - the most patient & friendly member of staff I could have hoped to come across. Not only this, but he was extremely knowledgeable about ski boots, the correct fits, and even the sport itself. Nothing was too much, despite trying on and needing him to adjust multiple pairs of boots. Tom is an absolute asset to the store - thank you so much.”

“I was recommended to come here by a local off the peg suit shop in Leeds. The service offered by Wayne was great, he listened, was empathetic and knowledgable! I ordered a made to measure wedding suit with incredible customisation. Extremely quick service and convenient booking system. Also worth noting I apprehensive about the budget but Wayne ensured I stayed within budget and did not push anything. Since then I have ordered a tailored shirt for the big day too!”

“Great and knowledgeable staff. The younger staff member (Barney? I'm sorry, I never actually asked, I'm just going by the receipt) gave very informative, genuine and helpful responses to my questions. I'm highly indecisive and he expressed the patience of a Saint as I figured out which trainer felt best. I highly recommend the store to other fellow beginners.”

“My 90 year old Mum absolutely adored her Christmas 2025 Basket of flowers - thank you so much! I have used you many times as I live in the South and need a reliable florist up North where my family are :-)”

“We cannot recommend this B&B enough. Simon's porridge and full English breakfasts were wonderful, with homemade bread readily available. Our room room was clean and beyond comfortable. To name a few amenities, there were heated towel racks, robes, and locally-made, excellent mattresses. Both host and hostess went above and beyond to help us navigate a few unexpected circumstances by connecting us with local resources. We will be returning if we can!!!”

“Mark was most helpful in April in the York store. Unbeknownst to my partner at the time, they chose their engagement ring. Many months later, and via a temporary Haribo ring at an Ed Sheeran concert, we got engaged. The real ring arrived shortly after and this weekend I was able to surprise them with the very ring they had chosen months earlier. Many thanks to Mark in store and Poppi in the office for their help and support.”

“Love to support independent businesses and wasn’t disappointed here. Super friendly guy and fantastic advice. Would recommended to anyone and will be returning for my juices and pods. Thanks for your help.”

“Lovely friendly people Great range of products Happy to answer any questions”

“I met with the lovely Ellie about 6 weeks ago sat down with her and told her about my family holiday I wanted to book for 2026 ! She took down all my preferences , all inclusive daytime flights destinations etc , I left her to do the work for me and come back with suggestions ! She duly came back listened to what I said about them then fine tuned until she rang me and said I’ve found it!! I rushed in and booked straight away ! We are now looking forward to the holiday next year ! I can’t praise Ellie enough , dealing with me for a start isn’t easy !! So thank you Ellie I’ll be back to book more holidays !!”

“Visited here beginning of June with my sisters, no need to book. We had the most brilliant experience. Really relaxing atmosphere, all age groups and different size groups. The staff are really friendly and explain the different painting techniques well. Will definitely visit again.”

“We have recently had a new log burner installed in our snug, replacing an old, useless gas fire. We worked with Becky in the York showroom and the install team were Tom and Matty. They were all professional and knowledgeable and we were pleased to have Tom and Matty in the house! It was a tricky job but it was carried out to a high standard and we are delighted with the result. The room has been transformed. Would happily recommend.”

“I went to screwfix as an ignoramus. I measured everything, had taken photos and had some idea what I wanted. The guys at Screwfix, Monks Cross were superb! They didn't treat me like an eejit, they were very respectful, knowledgeable and honestly, could not have done any more for me. They showed endless patience and solved all bar one of my problems. The one unsolved problem, they gave me suggestions on where to go for the part I need. I was really worried about going into a place like this, knowing what I wanted but not knowing how to ask for it and looking a complete idiot. I won't have those worries again, thanks to the guys at Monks Cross Screwfix, one of which was Tom, didn't get the other guy's name, but he had a grey beard. I will from now on, continue to go to Screw fix every time I need some, safe in the knowledge I am likely to get exactly what I need, with expert advice, all at a reasonable price. Faultless Screwfix, thank you again for your patience, expertise, understanding and professionalism, very impressive.”

“Amazing customer services - Nick was fantastic and went the extra mile to be helpful! I could not recommend more, Nick was extremely friendly and used his vast knowledge of available products to help me chose a compact and highly efficient pressure washer! I could not be any happier with my experience!!”

“Excellent, very knowledgeable staff, who advised me on the issues with my vehicle after the diagnostic check for the engine light. Whilst I was waiting in reception I was quite shocked to hear that they were advising a women on the condition of her car and that is wasn't road worthy and she decided to drive it away. Once she left the chap looked at me and said "what more can I do"? I felt very reassured that the staff and this business genuinely care for their customers as the concern on the chaps face, said it all. Pleased to say I paid for the diagnosis and repair as they did it while I waited. Car is now running perfectly and I will go back when I need other things doing. This family ran garage is run by genuine people, who car for your safety and your car.”

“Not only did they fix the car very efficiently, but when this numpty realised she'd forgotten her payment card, they went above and beyond to give me a lift home to get it, saving me the taxi fare and the wait. Such great guys. Thank you so much – faith in humanity duly restored, just in time for the weekend! If I could give six stars, I would.”

“Just paid my first visit to this store! What a wonderful place; great choice, super prices, lovely staff member (Michelle? Sorry if I got that wrong) helpful, but also happy to leave you alone. I will come again. It’s rare that I leave a review before I’ve even left the Car Park, and even rarer a positive review. However, when things are good, independents like these need the help of word of mouth.”

“Me & my daughters all had our new piercings down with Iain today and we were so impressed! Very friendly, reassuring and a great piercer for sure! He fitted us all in last minute and we are all really pleased. Highly recommend”

“Went to the Puma York outlet in August. They had plenty of deals on and some good stock in, as well as a good deal (£30 off £100 spend). We had a bit of trouble on one item not being recognised for its labelled price but the staff and especially manager Kurtis were brilliant in helping us. Would highly recommend a visit”

“We had the Catalan and Rillettes Galettes, and wow, they were so good! Really good size and filled to the brim. Definitely recommend trying one of these.”

“Friendly, fast, efficient and great products at great prices. This particular branch is very well located for those who live centrally too, it's walking distance from the city centre, rather than having to drive out to Clifton Moor.”

“This is a tiny cafe above a bookshop. Both are queer spaces, full of flags, acceptance and super friendly staff. I can highly recommend the bi passionfruit cake. The cafe is a meeting place for young people who identify as LGBTQ+, so if you have an issue with them you're not at all welcome here. This cafe is absolutely perfect for students but, to reiterate, it is very small!”

“Now Our local shop and we must go in at least 2-3x a week, the new lads running it have done an absolutely fantastic job! They are always very welcoming and polite and every time will also say hello to my little boy too (and give him the occasional chocolate as well) very nice set of men and a very tidy, well stocked shop”

“Went in today for advice and info. Everyone I spoke to was very helpful. Came away with some good suggestions, a few samples and some prices. Prices btw very good.”

“Olives were nice, but would have preffered pitted olives personally, and could have been a bigger portion. Garlic bread with caramelised onion starter was nice and enough for 2 people to share a small portion each. Salad was lovely with lots of sauce and added goats cheese. Malbec was nice. Wagyu pizza was very good and the honey sauce was very nice. Vincent our waiter was new and he got our orders right and was very polite. Vegan chocolate cake was nice but probably would have been better had it been warm and maybe with some vegan ice cream. Overall lovely meal.”

“We went to this store for their black Friday sale and although the sale was amazing, Madz' service was even better! She helped me with shoes for myself, and then gave advice and helped my partner too! We both left with new shoes and smiles. Thank you!”

“Great polite staff, and very knowledgeable.”