Up & Running York

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Reviews

1. Amy Alexander ★★★★★

   Great staff, really welcoming and knowledgeable. Stephen talked me through literally every single shoe they had, knew the different features and explained which shoes might be best for me. Even when the store got busy, he didnt make me feel rushed to decide so he could move onto the next customer

   almost 2 months ago
2. Emma McInnes ★★★★★

   Outstanding service from Mark at the York store! I had such a great experience at the Up & Running York store today! Mark, the manager, was incredibly kind and knowledgeable. I’d been to two other Up & Running stores while looking for trainers for a Half Marathon , but the help I received from Mark really stood out. He took the time to find the perfect pair of trainers and gave me invaluable advice on how to get the best out of them. Fantastic service — highly recommend the York store!

   almost 3 months ago
3. Anne Marie Stagg ★★★★★

   What a great shop! Highly professional, knowledgeable and friendly staff in a well presented environment. My daughter and I went in and she had her gait analysed which took only a minute or two. The member of staff clearly explained the analysis and responded to her comments then brought 3 different shoes to try. She used the gait analysis machine each time and finally settled on one pair. There was no pushy sales pitch or promoting of the most expensive pair, just great service! The colour my daughter preferred was not in stock in the shop but she was able to order it online receiving a discount code to use. We ordered them when we got home and they were delivered less than 24 hours later! If you are a runner this is definitely somewhere you should visit.

   almost 4 months ago

1. Jude Mcshee ★★★★★

   I was served by Barbara, who was very helpful in finding me the perfect running shoe. She assessed my gait on the treadmill and was very patient whilst I tried on many different shoes, offering expertise on all of them. I would highly recommend coming here for running shoes.

   almost 6 months ago
2. Chantelle Spaven ★★★★★

   Great and knowledgeable staff. The younger staff member (Barney? I'm sorry, I never actually asked, I'm just going by the receipt) gave very informative, genuine and helpful responses to my questions. I'm highly indecisive and he expressed the patience of a Saint as I figured out which trainer felt best. I highly recommend the store to other fellow beginners.

   almost 7 months ago
3. Jacob Ward ★★★★★

   Incredible service. Had a problem with my knee and I was given a perfect explanation what was going wrong with my current running shoes that was causing the pain and taken through a variety of different options, reviewing on the treadmill each time until we found the right pair to get me back running without pain. Shopping online for all of this stuff is pointless as it's so complex and suited to the individual. Going into the shop you have a tailor made service and learn what you need. Thanks for today, looking forward to getting out in my new trainers!

   almost 3 years ago

1. Daniel Marfiewicz-Dickinson ★★★★★

   Went to buy running shoes with my partner here and left very satisfied. Despite being busy, the staff noticed that we needed some assistance and came up for a chat. Then they pulled out all of the stops to make sure that my partner had the best fit they possibly can, including using a treadmill to examine their gait. Definitely a place I'd be coming back to if I were in need of some serious running shoes.

   almost 3 years ago
2. Sean Malarkey ★★★★★

   Went in looking for some new running shoes and received great service from Stephen, really knowledgeable and helpful. Helped me pick shoes that fit best for what I was looking for and at a really reasonable price. Will be going back in for my next pair and would definitely recommend for others to go in and try shoes out on the treadmill.

   almost 3 years ago
3. Tim Warren ★★★★★

   Popped into store for some new trainers today. I’ve been to a running specialist store before but this is the first time I’ve had my gait reassessed with every pair I tried on to see how it affected my running. 10/10 for knowledge and helpfulness. Looking forward to getting out in my new shoes!

   almost 3 years ago

1. Fabian Basker ★★★★★

   Sure such a high rating speaks for itself. Despite being a keen fan of running I had, prior to this never been into a running-specific dedicated store. I would be more than happy if any other were half as good as this place. I picked up a high-quality minimalist running hydration vest that I plan on using for longer runs - can't wait to try it out. It was also priced very reasonably. :) Thank you.

   almost 3 years ago

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