Men clothing store in York

“I was recommended to come here by a local off the peg suit shop in Leeds. The service offered by Wayne was great, he listened, was empathetic and knowledgable! I ordered a made to measure wedding suit with incredible customisation. Extremely quick service and convenient booking system. Also worth noting I apprehensive about the budget but Wayne ensured I stayed within budget and did not push anything. Since then I have ordered a tailored shirt for the big day too!”

“Great and knowledgeable staff. The younger staff member (Barney? I'm sorry, I never actually asked, I'm just going by the receipt) gave very informative, genuine and helpful responses to my questions. I'm highly indecisive and he expressed the patience of a Saint as I figured out which trainer felt best. I highly recommend the store to other fellow beginners.”

“Just paid my first visit to this store! What a wonderful place; great choice, super prices, lovely staff member (Michelle? Sorry if I got that wrong) helpful, but also happy to leave you alone. I will come again. It’s rare that I leave a review before I’ve even left the Car Park, and even rarer a positive review. However, when things are good, independents like these need the help of word of mouth.”

“We went to this store for their black Friday sale and although the sale was amazing, Madz' service was even better! She helped me with shoes for myself, and then gave advice and helped my partner too! We both left with new shoes and smiles. Thank you!”

“Although I didn't make a purchase the gentleman nevertheless was courteous and took time to show me some quite superb jackets. I will certainly remember this service if decide to buy said jacket. Great shop.”

“Wonderful helpful staff at the York branch this morning..a lovely experience and successful shop. Thankyou”

“Loved it, especially when i got a further discount at the till on a sale item. Prices are reasonable and clothing is of good quality”

“Looking for a specific style of shoes, tried all over York & finally found them here. Assistant was very helpful to me whilst having to try to serve another customer who wouldn't get off her phone for the whole time I was in the shop. Very happy with my shoes & the service.”

“I recently purchased a suit for my wedding from your store in York, and I couldn't be more impressed with the experience. From the moment I walked in, the staff were incredibly friendly and helpful, making me feel at ease during what can be a stressful process. They took the time to listen to my preferences and offered great advice on fit, style, and fabric choices. The suit itself was tailored perfectly and looked amazing on the big day. The attention to detail was exceptional, and I could tell they truly care about providing top-notch service. Highly recommend for anyone looking for a quality suit and an outstanding customer experience!”

“Visited Hackett a couple of times on a York visit. Great service, polite and helpful. Lauren was excellent an asset to retail. Sale prices very good and quality clothing.”

“Great prices, huge selection, workers always willing to help”

“Amazing customer service from Katie today regarding returns. Lovely store, lovely shoes. Thanks Katie”

“Friendly helpful staff and really rate the shoes. One of my pairs of walking trainers needed a minor repair and they sorted it out very quickly and easily”

“What a fantastic service, ordered some shoes on Saturday afternoon and they arrived on Monday at lunchtime, competitive price and beautifully packed.”

“Would never use a different suit shop. The customer service here is outstanding. Visited here twice in the last 6 months and both times being so impressed with the help we received in store, totally takes the hassle out of a potentially very stressful situation of finding the right suit LOL!! Further to this my sons suit went missing ( got delivered to the wrong house, nowhere to be seen!!) Liam the store manager is a total diamond, again totally took the stress out of the situation and went above and beyond to help me. I haven't experienced such excellent customer service for a very long time. Suits Direct Liam and the team at this store are a real credit to you.”

“Have always loved Joe Brown's catalogue, love their shop in York even more. Quirky, colourful, indie, great. Friendly, helpful staff. Great shop, great company. Thank you for the birthday voucher, happily spent.”

“Trying to find a true, quality dress shoe, that is also minimalist has been impossible for me til now. The Stamford's I purchased are beautiful, comfortable, and incredible quality. I will be ordering another shoe soon and look forward to making it to trunk show in the future.”

“I visited the Loake store in York on 28th June 2025 and was served by John, who provided an outstanding customer experience. He was incredibly attentive, helpful, and clearly very knowledgeable. His professionalism and care made the visit a real pleasure — a credit to the brand.”

“My first visit & its an excellent store good value for money & was well served by a Girl assistant regarding my disability im totally deaf but Girl was aware”

“Amazing service today. Super friendly and helped me find the right trainers. Staff are approachable and there was no waiting about. Brilliant customer care. Thank you!”

“Sorry for delayed review. We’ve been on holiday. Yet again excellent service from my favourite retailer. The Gant shop in McCarthur Glen York. Hollie who served me was magnificent. I bought 5 shirts. After we left the store I received a telephone call to say I’d left my shopping behind the counter. Brill service. Very happy .., see you next time .. x”

“Very professional and knowledgeable staff who were eager to help with searching for the right sizes.”

“A lot of companies pay lip service to customer service but these guys are the real deal. Every visit has been a pleasure - great customer service and nothing is too much trouble for them, even returned goods, which are dealt with quickly and painlessly. Keep up the good work guys!”

“Staff in store today 2 lovely ladies help me buy 2 dresses from online all while balancing a full delivery and a shop of other customers! 11/10 customer service! Thank you!”

“Nice shop. Very clean and organised. Reasonable prices for an above average clothing.”

“really nice staff, decent priced shoes and good quality shoes for formal stuff”